I interviewed the receptionist in the catering department of a five-star hotel. I don't know its working nature and content. Who knows? Can you help me?

If you are just a welcome guest in the food and beverage department, you generally don't tip. Unless it is the doorman, that is, the usher at the entrance of the lobby on the first floor of the hotel.

Specific responsibilities:

1, smile service to greet guests, provide services for pulling and closing doors and hall doors, and leave a good impression on guests.

2. Actively help the old, weak, sick and disabled guests and provide necessary services.

3. Help guide the traffic in front of the door, be familiar with the taxi business, and help the guests call a taxi.

4. Assist the bellboy to load and unload and carry luggage for the guests.

5. Assist the security guard to do a good job of safety inside and outside the hall, and report any problems found in time.

6. Cooperate with relevant departments to be responsible for the sanitary conditions and equipment in the post area, and report any problems found in time.

7, strive to complete the task assigned by the foreman, obey its command, and accept its supervision. Maintain good relations with superiors and colleagues, and create a harmonious working atmosphere.