Traditional Culture Encyclopedia - Hotel accommodation - What suggestions do you have for hotel improvement?

What suggestions do you have for hotel improvement?

In order to improve the hotel, in the long run, it is suggested to focus on solving three problems: poor environmental sanitation of the hotel, weak punishment effect and difficult consumer rights protection.

1. For environmental sanitation, we can learn from the principle of "penalty by day" in the environmental protection law. For the long-standing health problems in hotels, the punishment is calculated by time, by room and by day, and it cannot be packaged and concentrated.

2. For the punishment of hotel problems, in addition to the hotel's own attention, the health law enforcement department can innovate the law enforcement mode, jump out of the "law enforcement comfort zone" and find out the appropriate "algorithm" and effective measures. In addition to direct health punishment, it is also necessary to cooperate with other functional departments to form a red card and centralized publicity mechanism for five-star hotels. If the cups are not cleaned, the hotel may lose its star rating.

3. Hotel management is chaotic, and consumers' individual rights protection, prosecution and complaint are not worth the loss. At this time, we should play the role of collective rights protection. Consumers Association and judicial organs can give full play to the role of public interest litigation and punitive damages, and make illegal enterprises pay a heavy price.

Several methods to better develop hotels;

First, form its own characteristics. For example, due to the stagnation of sports tourism and the closure of Internet cafes, e-sports hotels continued to be full at the beginning of the resumption of work, and the occupancy rate was always above 90%. Reading, parent-child, art, audio-visual and other themed rooms and themed hotels have sprung up, attracting many guests.

Second, shape the brand image. Good brand image building and brand characteristics can bring high added value and accurate service.

Third, form a price advantage. Compared with high-star hotels, the relatively low development cost and operation and maintenance cost can have a certain price advantage and the occupancy rate will be higher.

People's Network-Focus on Accurate Service, Mid-range characteristic hotel welcomes development opportunities.