Obviously, the hotel has checked in and received a short message from the hotel for advice. Why did E Long send a text message saying that the hotel gave me feedback that I didn't check in?

Hello, after you checked into the hotel, E Long verified your check-in status with the following information: 1. Did you tell me when you checked in at the front desk that you booked through E Long? 2. Whether the actual check-in person is the name of the check-in person in the order when you make a reservation; 3. Whether to stay at the membership price given by E Long when booking; If the above information does not match, you may not be able to verify your sign-in information, thus affecting the accumulation of points or the participation in activities. If you encounter the above situation, you can call E Long 4009-333-333 to tell the actual guest's name and room number. After checking with the hotel, we will add corresponding points or cash back according to your order.