Will the hotel room number be wrong?

In order to ensure the consistency of rooms, avoid the occurrence of wrong rooms and duplicate rooms, and ensure the safety of guests and hotel property, all departments of the hotel should cultivate the consciousness of "diligent inspection":

Precautions at the front desk

Qin Ying, the front desk employee, checks the room status and room number.

1. Sign-in card printing

The front desk should check the room status and room number when making the room card. The room number, business card number and room card suite number must be the same.

2. Guests change rooms

The front desk must change rooms in the system in time, and the room attendant needs to recycle the original room card when changing rooms for guests. Ensure that the guest's room card is consistent with the system room number.

check

You should ask for the room card in time, check out in the business card printing system and notify the room to check out.

4. Open door service

Pay attention to write down the guest's room number when issuing the door opening notice to the guest, and inform the floor attendant in time.

5. Business card printing system

In the business card printing system, when you see the existing room card information, pay attention to check whether it will lead to duplicate cards and open the wrong room.

Calm down

At the same time, when receiving several guests, we must be calm, never give the wrong room card, and pay attention to whether the room card the guests get is correct.