What polite expressions should the front desk receptionist use when calling to accept guests' check-out?

If the guest is 161 Zhang Hong (Ms.):

Front Desk: Hello, is this Miss Zhang? Sorry to bother you, this is the reception desk. Would you like to renew your room or check out today?

guest: check out/continue to stay

Front desk: OK, Miss Zhang, the check-out time here is 14: at the latest, so please settle your account at 14: Will you check out at the front desk before ? If you don't go through the time limit, the hotel will charge you half a day's room rate. /Ok, Miss Zhang, your room rate today is unchanged, or RMB XXX. Your room card will be automatically cancelled after 14: this afternoon. Please ask Miss Zhang to go to the front desk to renew your stay, so that your room card can be used normally. (The actual meaning is to ask the guests to pay the deposit for renewal of stay at the front desk)

Finally, the conclusion of the front desk: Sorry to bother you, Miss Zhang. I wish you a pleasant stay. If you need anything, please call the front desk at . Goodbye.