Traditional Culture Encyclopedia - Hotel accommodation - What should the front desk staff do when the room is full?

What should the front desk staff do when the room is full?

Either you didn't enter the reservation into the computer in time, or you didn't book the C/I room in time! In this case, you can only apologize to the guests and then help them find a hotel and room of the same type nearby. If there is a price difference, you can only pay for it yourself.