Traditional Culture Encyclopedia - Hotel accommodation - The main business of Yimeng Group
The main business of Yimeng Group
The local family service network center is a one-stop family service convenience project led by the government.
The Family Service Network Center is a one-stop family service platform targeting families and is committed to providing overall solutions to family customers. The center provides family customers with comprehensive, three-dimensional and multi-level services such as public and convenient services, family service reservations, family information services, home care services, home shopping distribution, and family interactive communication. The platform uses multi-network integration to implement a full closed loop of home service booking, service acceptance, service dispatch, service process tracking, and service quality return visits through the Internet, call center, mobile client, digital TV/IPTV, wireless network, etc. service process, and record service files during the service process to provide family customers with an all-round three-dimensional service experience of "integrity, convenience, safety, and standards" to meet customers' refined service needs.
The construction and operation of the platform are based on the "six gathering" principles of gathering information, gathering customers, gathering services, gathering enterprises, gathering technology, and gathering industries. It is close to the community and residents, integrates resources from all parties, and strives to build a local The first brand of life services, it runs through recruitment, training, information docking, service tracking, enterprise standardization and integrity establishment in the home service industry industry chain, and carries out systematic operations. Conduct industry surveys and industry research and analysis from an industry perspective to provide decision-making basis for industry development. Project Background
1. The aging of the population is unstoppable
With the rapid rise of the domestic economy and the improvement of people's living standards, the aging of the population has become the focus of attention of the whole society. Li Baoku, president of the China Aging Development Foundation, said in Kunming on August 11, 2010 that China is rapidly entering an aging society, and it is expected that by 2050, China's elderly people over 60 years old will account for 30%, reaching 31%. By the end of 2009, my country's elderly population over 60 years old had reached 167 million (of which about 18 million were over 80 years old), accounting for 12.5% ??of the total population, and was growing rapidly at an annual rate of more than 3%, which was the highest rate of population growth in the same period. Five times more.
2. Elderly care is both a challenge and an opportunity
The trend of aging population and empty-nest population has become increasingly prominent, which has brought severe challenges to society. In order to solve the increasingly severe problems of elderly care services in our country and effectively improve the life and quality of life of the elderly, ten departments including the Office of the National Commission on Aging, the National Development and Reform Commission, the Ministry of Civil Affairs, and the Ministry of Labor and Social Security jointly formulated the "Opinions on Comprehensively Promoting Home-based Elderly Care Services" , and promulgated and implemented. In the teleconference of the State Council on October 21, 2010, it was clearly stated that solving the issue of elderly care has been listed as the top priority. The "Twelfth Five-Year Plan" has put strengthening the construction of the elderly care service system in a very important position, which has attracted the attention of local governments, The Bureau of Veteran Cadres, the Committee on Aging, the Civil Affairs Bureau, and the Bureau of Commerce attach great importance to designing and providing home care service products for the elderly, and it is imperative to provide integrated, fully convenient overall solutions for the elderly.
Business Overview
Aixin Tong Community Home Care Service Center is an information network platform with the elderly enjoying one-stop home care services as its core. It is aimed at the current aging of the whole society, As the situation of empty nests becomes increasingly serious, the "Love Pass" service project for home care is customized to allow the elderly to enjoy a convenient life. The home-based elderly care service platform targets seniors over 60 years old and disabled people, and provides comprehensive and integrated home-based elderly care service solutions that are trustworthy, convenient, safe and standard. The home-based elderly care service platform is a new electronic service project based on the elderly's mobile phone as the carrier, the call center as the core, and the information network technology as the support. Fanfan digital "butler-style" electronic services. The modern service industry interactive platform business system is based on the "six gathering" principles of gathering information, gathering customers, gathering services, gathering enterprises, gathering technology, and gathering industries. It is oriented to the unified modern service industry service market and uses multi-network integration business methods. , providing comprehensive and integrated products and services to public customers, corporate customers, and industry customers.
The modern service industry platform developed by our company has good openness and scalability, strong applicability, and wide range of applications. It can integrate and encapsulate third-party comprehensive services and innovative technologies. Through a multi-level management mechanism, Integrate various industry applications such as e-commerce, digital tourism, modern logistics, life services, home care, government supervision, etc., and provide integrated information interaction, service docking, service tracking and evaluation, service standard establishment and other closed-loop solutions on the platform Service process, integrate corporate resources and service capabilities, and provide refined services to all types of customers.
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