Traditional Culture Encyclopedia - Hotel accommodation - In the case that the high-priced hotel is dirty and does not show bad reviews, what rights and interests of consumers are harmed by this behavior?

In the case that the high-priced hotel is dirty and does not show bad reviews, what rights and interests of consumers are harmed by this behavior?

Young people will choose to stay in hotels for business or tourism. On the one hand, it is because the hotel is quiet and distinctive. So under normal circumstances, when we choose a homestay, we will look for those with higher evaluation from the Internet. But this time it caught the attention of netizens, mainly because the platform deliberately hid those homestays with bad reviews. So in this incident, what rights and interests of our consumers have been damaged because of such behavior? On this matter, I also want to share with you some of my views on B&B.

The practice of the platform violates our right to know.

As we all know, with the development of the Internet, it is easy for us to see the comments of some homestays, but this time the platform is obviously maintaining factors, because they hide the bad reviews on these platforms, so when we go to see these homestays, we find that they are all positive comments, but there are no bad reviews at all, which violates our right to know.

What do you think of the platform?

In fact, it is not difficult to understand that the platform can do this independently. They did this to improve B&B's ranking and raise B&B's popularity in many hotels. Because of this, the traffic of B&Bs will be better, and the commission of B&Bs may be higher than that of chain hotels, which is why the platform will choose to hide those B&Bs with bad reviews.

How to treat this incident?

This event is an event that completely harms the rights and interests of consumers. This time, we must deal with it seriously, and the platform cannot be perfunctory. Moreover, we must know that the prices of many homestays are not only safe, but also hygienic. So, why does the price of B&B far exceed that of chain hotels? Does this mean that they are actually disrupting the market? So such a platform must be fully monitored.