Traditional Culture Encyclopedia - Hotel accommodation - Which is more important for the hotel, service attitude or hygiene?

Which is more important for the hotel, service attitude or hygiene?

Service attitude is more important for hotels. A place should have a good service attitude in order to attract more customers. Service attitude means that a good service attitude in words and deeds will make guests feel friendly, enthusiastic, simple and sincere in the process of serving the clients.

Service attitude and hygiene importance

The three major importance of service attitude are smile, language and action. Customers will be very satisfied if these three aspects are done well in the service industry. Only when customers are satisfied can business flourish, and they should be responsible for solving customers as the most important thing in their work. They should do well according to customer requirements, be enterprising and take the initiative to help others everywhere, and provide convenience for customers everywhere. Enthusiasm and patience are to treat customers like relatives and never quarrel with customers. They should be strict with self-discipline, respect and humility.

generally speaking, the environment must be clean, so customers will like it and feel very careful. If it is not clean, it will affect their mood. First of all, it is necessary to give people a clean, tidy and bright environment, which is also a sign of respect for themselves and others. If the sanitation is dirty, it is not good for visitors to come and have a look at this place. If the boss and employees are poor in quality, the efficiency of doing things that don't want to do big things will not be high. If they stay away from it, it will be troublesome and affect development.