Hotel training plan and training content

The hotel training plan and training contents are as follows:

1. Pre-job induction training for new employees

Pre-job induction training for new employees is pre-job induction training for new employees, including military training, basic theoretical knowledge learning and practical operation training. The time is four days. Military training for half a day, learning to stand at attention, at ease, learning various methods and steps. The purpose is to cultivate the organization, discipline and hard-working spirit of employees.

2. On-the-job employee training

Job-transfer training: training for general cadres and employees of the company during their internal job transfer to supplement their theories, knowledge and skills necessary to adapt to the new job requirements.

Post-waiting training and laid-off training: training those who fail the examination, or who are incompetent for their own staff, or who often violate the rules and refuse to change their education, in order to achieve the purpose of being competent for their own staff.

Promotion training: the training of employees after promotion, according to the requirements of new positions, to supplement the necessary theory, knowledge and skills, so as to be competent for new jobs as soon as possible.

3. Training of management personnel

The purpose of training middle and senior managers (including assistant managers and above) is to learn and master modern management skills, improve leadership and decision-making thinking ability, and how to build teams. The training form is mainly to hire experts and professors to hold professional knowledge lectures, supplemented by self-study and internal training. Grass-roots managers, according to the training content to determine the training time, study the company's employee handbook, and master the post knowledge, management system and operation process.

4, professional and technical personnel training

Professional and technical personnel training is aimed at financial personnel, engineers, engineering and technical personnel. The purpose is to understand the relevant government policies, master the basic theory and business operation methods of this major, and improve professional skills.