I want to know the specific job of a waiter in a five-star hotel. Who can tell me something interesting in detail?

Which department are you in? Chinese food? Western food?

Five-star hotels in China have different requirements in different regions and different customer groups, and different departments have different work contents and responsibilities.

To put it simply, if it is a five-star hotel in a second-tier city, it will target more groups, such as tour groups, government departments and business guests without particularly demanding requirements. At the same time, because the house price is not very high, it can attract some freelancers.

For these guests, in addition to the higher reception requirements of government departments, other customer groups, as long as your hotel hardware is passable and the service level is not too bad, generally have no special training. Moreover, the reception of government departments will use experienced old employees, and novices generally will not appear in those occasions.

In addition to the above-mentioned customer groups, five-star hotels in first-class cities will attract foreign guests because of the five-star logo, and they have some requirements for employees' foreign languages, generally only English, but the requirements for ordinary waiters will not be too high, and the requirements for waiters who cook western food will be higher. In some well-known five-star hotels in first-class cities, the English of waiters in western restaurants will reach CET-4 or above.

Regarding training, the general personnel department will conduct unified training, hotel-related knowledge and training, personnel organization and so on. The department will carry out some simple business training, which is not specially for you. Business ability depends on your own work.

The question you asked is too big, too wide and too inaccurate. The department doesn't explain. It's hard to get to the point. If you want useful answers, I suggest you sum up the main points when you ask questions.

I hope I can help you!