English situational dialogue at hotel front desk

With the development of economic globalization, English has become the main language of international communication. In the cultural exchange and integration of countries all over the world, English varieties came into being. I carefully collect it for everyone to enjoy and learn!

1

C: Good afternoon, sir. Welcome to our hotel. Can I help you?

G: yes. I reserved a room a week ago.

C: May I have your name, sir?

G: John Smith.

C: Just a moment, please, sir. When I checked our list. Yes, we have your reservation, Mr. Smith. City view single room with bath. You have paid 2000 yuan as a deposit. Right?

G: that's it.

C: Would you please fill out this registration card, sir?

G: of course. Here you are. I think I filled it all in correctly.

Let me see … name, address, nationality, forwarding address, passport number, signature and departure date. Oh, here you are, sir. You forgot to fill in the departure date. Can I fill it out for you? You will leave on …

G: October 24th.

C: May I see your passport? Thank you, sir. Everything is normal now. Here's your key. Mr Smith. Your room number is 1 107. It's on the 1 1 floor, and your room rate is 500 yuan RMB per night. This is your key card with all the information you booked, hotel services and hotel rules and regulations. Please make sure that you always carry it. When you sign your food and drink in restaurants and bars, you need to show it.

G: OK, I'll take care of it. Thank you.

C: I hope you will enjoy your stay with us.

2

C: Good morning. Can I help you?

G: yes. I 'd like to settle my bill. May I have the bill? Please.

Certainly, sir. May I have your name and room number?

G: Dennis Blake, room 1 108.

C: All right. Here is your bill, Mr. Black. Total 1800 yuan.

G: This figure seems to be correct.

C: Mr. Black, how would you like to pay, cash or credit card?

G: cash. Here is the money.

Thank you, Mr. Black. Just a moment, please. I'll write you a receipt.

three

C: Good afternoon, madam. Can I help you?

G: Good afternoon. I'd like a single room.

C: Have you made a reservation?

G: No, I didn't.

C: How long do you want to stay?

G: three days.

C: Let me see what we have, madam. Oh, yes. I can provide you with a room on the eighth floor.

G: OK.

C: May I see your passport?

G: of course. Here you are.

C: Thank you. Ma' am Can you fill out this form?

G: yes. Here it is.

Thank you. Here is your key. It's room 808 on the eighth floor.

G: Thank you very much. Good night

four

C: Good morning. Can I help you?

G: Yes, I'd like to check out now.

C: Your name and room number, please?

G: John Smith, room 1208.

C: May I have your room key, please?

G: of course. Here you are.

C: Just a moment, please, Mr. Smith. Here is your bill. Do you want to check it?

G: sorry. What's this 20 yuan for?

C: This is the charge for the drink you ordered in your room.

G: I see.

Mr. Smith, how would you like to pay?

G: I want to pay in cash.

C: That's 2 180 yuan.

G: here you are.

C: Here is your change and receipt, Mr. Smith. I'll send a bellboy up to get your luggage.

G: thank you.

You're welcome. Goodbye.

five

C: Good morning. This is a room reservation. Can I help you?

G: Yes, I'd like to reserve a room.

Ok, what day?

G: 10 65438 +0.

C: How many nights?

G: two nights.

C: Single room or double room?

G: A double room.

C: May I have your name, please?

G: Mr john cooke.

C: What's your phone number, please?

G: 02 1-8 1006382

C: When do you expect to arrive, sir?

G: About 6 pm.

Yes, Mr. Jones Cook, a double room for 10 1 2.

G: that's right Good-bye.

C: Good-bye. We look forward to your visit.