Traditional Culture Encyclopedia - Hotel accommodation - Hotel marketing skills
Hotel marketing skills
In sales promotion, Big Sister always insists on playing different roles for different customers.
1. For young customers, elder sister basically communicates with friends.
For older customers, we should adopt a respectful or modest attitude. Even when selling, we should talk less and ask more questions, so that we can not only know customers' intentions about the products we need, but also give them a sense of pride. After all, older people have more thorough experience and familiarity with products.
As a salesman, elder sister always remembers the words of her predecessors that "follow-up is a key step to success". Many customers are sometimes reluctant to place orders because they have not taken the initiative to follow up. Perhaps once they follow up, customers still have no intention, but many times this may not be the case;
Many times, customers will think that you attach great importance to him, and many salespeople will feel embarrassed. After being rejected again and again, they want to back down, but they will always be rewarded if they persist. If you care about each other, customers will always be moved.
More relevant "telemarketing skills" can be found at.
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