What are the duties and abilities of the head waiter in the food and beverage department?

What are the duties and abilities of the head waiter in the food and beverage department? 1. Be responsible for formulating the marketing plan and long-term and short-term operating budget of the Food and Beverage Department, and lead all employees to actively achieve and exceed the operating targets.

2, presided over the establishment and improvement of food and beverage department rules and regulations and service procedures and standards, and supervise the implementation.

3. Go to all departments regularly to listen to reports and check the work situation, control the revenue and expenditure of the food and beverage department, set the food and beverage price, supervise the procurement and inventory work, and carry out effective cost control.

4. Check the work of managers and the implementation of restaurant service standards and various rules and regulations, take measures in time when problems are found, complete all the work well, and effectively control costs.

5. Regularly study new dishes, launch new menus and carry out various promotional activities with the deputy manager of the food and beverage department and the executive chef.

6. Responsible for the appointment of the heads of subordinate departments and the daily supervision of their management, and regularly evaluate the performance of subordinates.

7. Organize and implement the service technology and cooking technology training for the staff of the Food and Beverage Department, improve the quality of the staff, and establish a good image and reputation for the hotel.

8. Establish a good relationship with the guests, actively solicit their opinions and suggestions on catering, actively and seriously handle the complaints of the guests, ensure to meet the catering needs of the guests to the maximum extent, and improve the quality of catering services.