What should we pay attention to in hotel quality inspection?

The first is the cleanliness of the guest service area, because this is the most intuitive window to express the quality of hotel business;

Secondly, the service staff's gfd, etiquette and politeness, as well as customer service skills, efficiency and quality;

Thirdly, the operation, maintenance and completeness of hotel facilities and equipment;

Finally, the ability to handle customer complaints.

If in doubt, please ask.