Hotel History of Changzhou Hotel

The predecessor of Changzhou Hotel can be traced back to Xiaoyingqian China Merchants Bank, which was established in the mid-1950s. Changzhou Hotel has evolved from a "small camp front guest house" to the first five-star foreign-related hotel in Changzhou, which has experienced unremitting efforts and struggles of several generations. Since the reform and development, Changzhou Hotel, as an important window of Changzhou's opening to the outside world, has always adhered to the business purpose of "guests first, honesty first", tried every means to improve the guest satisfaction rate, controlled the service quality throughout the process, and promoted the scientific, procedural and standardized quality management. Through the management and development of human resources, we pay close attention to the quality of service and cultivate and train a well-trained staff. 1992 China Banquet Champion of the National Skills Competition for Young Workers in Tourism System; 1997 won the first place in three items, the second place in two items and the first place in the total score of the group in Jiangsu Tourism System Service Skills Competition; 200 1 Changzhou Young Workers Skills Competition won the first place in two individual events; 1998 Jiangsu Cooking Competition 1 won the title of five-star chef. 200 1 national cooking competition, two dishes won the first prize, Taihu whitebait soup won the gold medal, and Xining roast duck breast won the silver prize.

In 2002 1 month, the hotel successfully passed the ISO900 1:2000: 2000 quality system certification, obtained the RAB certificate issued by the United States, and built a brand-new management platform. In the same year, through the careful design of relevant experts and cultural artists, the hotel completed the CI planning project, formulated the hotel's business purpose, principles and strategies, management services, business philosophy and management ideas, and completed the entire hotel's visual identity system.

In order to respond to the call of the country, conform to the trend of the times and promote the establishment of modern enterprise system, Changzhou Hotel Co., Ltd. was formally established on June 23, 2003, and Changzhou Hotel was transformed into a joint-stock enterprise, which opened a brand-new page in the development history of Changzhou Hotel.

June 5438+February 65438+February 2007, Zhongtian Iron and Steel Group Co., Ltd. took control of Changzhou Hotel, which provided a strong backing for the hotel to take off again. Zhongtian Iron and Steel Group Co., Ltd. is a multi-industry state-level iron and steel enterprise joint group. In 2005, it became the first multi-billion-dollar enterprise and the first five-star enterprise in Changzhou. Since Changzhou Hotel became a member of Zhongtian Iron and Steel Group, it has quickly integrated into the corporate culture construction of the Group. While emphasizing the main culture, we added new elements of the times, creatively put forward the business philosophy of "unity, pragmatism and innovation", and the employees' mental outlook was completely new. With the strong support and leadership of Zhongtian Iron and Steel Group, the hotel has made steady progress on the road of "revitalizing the brand and creating brilliance". In 2008, it won the first place in the provincial and national tourist hotel youth skills competition for Chinese bed-making.

In the second half of 2009, based on the long-term, in order to further enhance the core competitiveness of the hotel, in accordance with the basic requirements of comprehensive, coordinated and sustainable development, the leaders of the group decisively invested huge sums of money to completely transform the guest room in Building A and the zero-point hall (Chinese restaurant) of Wanshou Hall. After the renovation, the guest room facilities in Building A are more perfect and the design layout is more reasonable, which will play an important role in further improving the reception capacity and overall hardware grade of the hotel. At the same time, the hotel has made positive progress in seeking its own development and brand cooperation, and won good development opportunities.