Traditional Culture Encyclopedia - Hotel accommodation - How do hotel fraud consumers pay?
How do hotel fraud consumers pay?
According to Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.
According to the law, to put it bluntly, if you find the fact that you have been cheated, you can ask for compensation of three times the amount of consumption; Less than 500 yuan, compensation for 500 yuan.
Two, consumer fraud minimum compensation for consumer losses.
If an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required, and the compensation amount shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.
Article 49 of the Law on the Protection of Consumers' Rights and Interests stipulates: "If a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be twice the price of the goods purchased by consumers or the cost of receiving services." According to the Measures for Punishment of Consumer Fraud issued by the State Administration for Industry and Commerce, when an operator provides goods to consumers, it belongs to consumer fraud, and consumers can demand double indemnity (that is, buy one and lose two):
1, selling adulterated and shoddy goods;
2, take false or other improper means to make the weight of the sold goods insufficient;
3. Selling goods such as "defective products", "defective products" and "off-grade" and falsely claiming that they are genuine;
4. Selling goods at false "clearance price", "sale price", "lowest price", "preferential price" or other deceptive prices;
5. Selling goods by means of false commodity descriptions, commodity standards and physical samples;
6. Do not sell goods with their real names and marks;
7. Hire others to induce deceptive sales;
8. Conduct false live demonstrations and explanations;
9, the use of radio, television, movies, newspapers and other mass media to make false propaganda of goods;
10, defrauding consumers of advance payment;
1 1, using mail order sales to defraud the price and not providing or not providing the goods according to the agreed terms;
12, selling goods by means of false "sales with prizes" or "sales with repayment of capital";
13. Deceive consumers by other false or improper means.
When consumers are harmed by the fraud of the operators, they can ask the operators to give double indemnity through the following channels: (1) negotiate with the operators to solve the problem; Request mediation from consumers' associations; Complain to the relevant administrative department; According to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; Bring a lawsuit to the people's court.
I hope that through the above contents, I can have a deeper understanding of the related issues of legal compensation for consumer fraud. If your situation is complicated, this website
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