Traditional Culture Encyclopedia - Hotel accommodation - What if we break something in the hotel and then run away?
What if we break something in the hotel and then run away?
Customers who damage articles while eating or staying should bear civil liability and pay compensation, but it cannot be decided unilaterally by the merchants. The sky-high compensation standard set by hotels lacks legal basis, and the high compensation standard unilaterally set by hotels is invalid.
Once consumers encounter this situation, they must not compromise, and should compensate according to the depreciation price of the goods, subject to the shopping invoice. If the hotel or guesthouse cannot provide the purchase invoice, it shall make corresponding compensation according to the actual market price of the item and exclude the depreciation of the item.
Extended data
Article 49 of the Public Security Administration Punishment Law
Theft, fraud, looting, looting, extortion or intentional damage to public or private property shall be detained for not less than five days but not more than ten days, and a fine of not more than 500 yuan may be imposed; If the circumstances are serious, he shall be detained for more than 10 and less than 15, and may also be fined less than 1000 yuan.
Compensation process for damaged hotel items:
1. After receiving the report that the housekeeping department informed the guest that the hotel property was damaged, you should personally check the damaged items and verify the situation with the guest.
2. Check the compensation price of the damaged goods;
3. Contact the guest directly, explain the hotel system politely and ask for compensation.
4, the price is small, the value is small, and the damaged items can be made up in time.
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