What do you mean by VD room and OC room?

Guest room VD refers to the audio-visual equipment equipped in hotel rooms, including TV, CD player, etc. Some high-end hotels will also provide Internet TV, HDTV, satellite TV and other equipment. Room VD not only provides entertainment and information, but also reflects the personalized service provided by the hotel.

OC is an important position in the hotel, and its full name is operation coordinator. They coordinate all departments in the hotel to ensure the smooth operation of the enterprise. Specific responsibilities include handling guest complaints, arranging room cleaning and maintenance, and following up room maintenance. For hotel guests, OC is an important window to solve problems and provide services.

Influence of guest room VD and OC on guest's check-in experience

The influence of room VD on the occupancy experience is very important. High-quality audio-visual equipment can provide more comfortable entertainment experience and enhance guests' sense of belonging. At the same time, room VD is also an important information channel for guests to understand hotel services. OC is the key for guests to get personalized service in the hotel. Their professional attitude and warm service will make guests feel at home in the hotel.