Traditional Culture Encyclopedia - Hotel accommodation - What's the difference between a hotel waiter and a food delivery man? What does a waiter do?
What's the difference between a hotel waiter and a food delivery man? What does a waiter do?
The difference between a hotel waiter and a dish delivery person is: different job content, different number of people serving at the table and different nature.
First, the work content is different
1. Attendant: greet and greet customers; Provide various corresponding services; Answer customers' inquiries; Solve difficulties for customers; Treat all kinds of unstable emotions of customers with the best mood and attitude; Handle customer complaints in time and give customers satisfactory answers.
2. Delivery clerk: responsible for the delivery of dishes. When the dishes are served in the kitchen, the various requirements of dining guests in the restaurant are delivered in time and implemented.
second, the number of people serving at the table is different
1. Waiter: each table has only one waiter to serve the guests.
2. dish delivery staff: at each table, there will be several dish delivery staff to deliver the dishes to the waiter, who will serve them.
Third, the nature is different
1. Waiter: The waiter serves the guests directly and has face-to-face contact with them.
2. dish delivery staff: the dish delivery staff serves the guests directly and generally does not contact with them.
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- Changsha Normal University Major