Traditional Culture Encyclopedia - Hotel accommodation - When staying in a hotel, what should I do in the face of poor hotel service attitude? Can I take photos or videos as evidence?

When staying in a hotel, what should I do in the face of poor hotel service attitude? Can I take photos or videos as evidence?

I don't know what kind of hotel you are staying in.

But if you meet a waiter, the service will not meet your needs.

It will bring you inconvenience.

You can complain to the hotel.

And ordered to give you feedback and complaint results within the specified time.

If the hotel department can't handle it, just ask to see the general manager of the store and complain to him.

If you are not satisfied with the above contents, you can continue to complain to the local tourism bureau and the administrative department for industry and commerce.

But then again, in general, the waiter has a bad attitude, and you can save the evidence through scientific and technological means.

But ordinary hotels will handle it in time and give you a satisfactory answer.

After all, hotels are business, and guests are parents. No hotel manager is stupid enough to mess with customers.

Finally, sit down calmly and talk it over. Apologizing is the responsibility of the hotel.

We should also forgive others. The hotel industry is also a high-pressure working environment.

Watch those 20-year-old boys and girls help you with the dishes and pour the wine.

If you meet a guest with poor quality, you have to bear a lot of grievances.

What if it's our own child? Is forgiveness forgivable? Tolerance is also a virtue.

But if the quality problem is excessive, we must teach her a lesson. I think the hotel will deal with it seriously.

Finally, as a hotel staff, I have always been very grateful to the customers who have complained about me for so many years.

They are the first to tell us how our customers feel.

They have been paying attention to our growth.

It is they who constantly give suggestions to hotels to make our industry closer to customers.

I handled many complaints, and in the end, all our clients became my good friends.

Even if I don't work in my old company in the future, I will always keep in touch.

To be a hotel is to be a conscience and a character.