What exactly do the operators of four-star hotels do? Do you have to work the night shift

It mainly includes: telephone answering, transferring, leaving messages, wake-up service, weather forecast, telephone filtering, etc. The switchboard telephone room needs 24-hour service, with three shifts and night shift. Some three-star hotels or fast and economical hotels are answered by the front desk at night, and some have no special operator, and put a small exchange at the front desk to be fully responsible for 24 hours.