Secretary English dialogue script (for English masters)

Requires 3-5 minutes, consists of three people,

A secretary, Secretary: S

A hotel waiter, Receptionist: R

A customer, Customer: C

1. Call to book hotels and accommodations for upcoming guests

Ring! Ring!

R: Reee hotel. Can I help you?

S： Yes! My name is Sxxx. I am from xxx company. I need to reserve a room for our visiting customer.

I'd like to have a business suite for him today for two nights. Do you have any available ? and What is the rate ?

R： Yes – we do have the room available. The rate is ￥zzz per night. Do you have the guest information ?

S： yes. His name is Cxxx. His ID# is 123456 . What is your name ?

R.： Oh – my name is Rxxx. I have got the room reserved. The reference number is： Ryyy. I shall need a credit card number to hold the room for him .

S: Oh. he is paying for himself. Could you use our company credit to hold his room ?

R. Oh – yes – done. Thank you. Anything else that I could help you with ?

S. That is all. Thank you very much for your help.

2. Receive and guide guests to visit the company and factory

S: Hi, Cxxx. This is Sxxx.

Welcome to see us. I will be your escort today for the office and factory tour.

C： Hi, Sxxx. Thank you very much for taking me. I'd be glad if you could show me the factory first. We could then get back to the office for the remained business.

S： Sure. Oh, by the way, I have your room reserved. It is in Reee hotel. Here's the reservation number and hotel address. Let's go to see the factory first.

……

C： Splendid. Thank you for taking care of me today. I really enjoyed the visit today.

S: you are very welcome.

C: Do you have any appointments? If not, I'd like to invite you for dinner.

S: I am sorry – my fiancé is here in town. We have planned a dinner for two today. Maybe next time.

C： Oh – splendid – I hope that you have a wonderful dinner. See you tomorrow.

S： Bye.