The hotel ordered medicine.

You can't buy medicine for your guests at any time, because the hotel can't take responsibility for anything, and the handling method can't be as casual as the above ones. We should politely refuse the guest's request; You can call an ambulance and call 120, and always pay attention to the dynamics of this room; Make a good shift change record when on duty, and check in the room every once in a while to avoid unexpected situations.

I am a hotel manager, so I am blunt about this question.

I hope I can help you.