Ctrip can book a hotel ticket, but not a hotel ticket?

It depends on whether the ticket you booked supports refunding. Oh, some discount tickets are not refundable.

If refund is supported, only 1 ticket can be refunded. As long as it is a single refund through official channels, another person's ticket is still available.

Different flights, different ticket orders, return and change rules may be different. If you need a refund, you will generally charge a refund fee according to the actual situation of your order. Specifically, it is subject to the requirements of the ticket refund and change rules you actually booked.

You can find your Ctrip order through Ctrip official website or Ctrip Travel app, enter the order details, click the I want to unsubscribe button on the right side of the flight bar, and send a refund request on the website. If you need to call back, please leave a message and a specialist will contact you to handle it.

Extended data

Passengers who can't make it after purchasing tickets can apply for a refund at the ticket office. When returning a ticket, you must provide your valid identity certificate in addition to your valid ticket, and ask for a refund 24 hours before the scheduled departure time of the flight. The refund fee charged shall be determined by the airline itself, but the maximum refund fee shall not exceed 10% of the ticket price.

Refund tickets within 24 hours and 2 hours before the scheduled departure time of the flight will be charged a refund fee of 10% of the passenger fare; Refund the ticket within 2 hours after the flight leaves the station, and charge a refund fee of 20% of the passenger fare; Refund after the scheduled departure time of the flight will be regarded as missed flight.

References:

Air ticket-sogou encyclopedia