Traditional Culture Encyclopedia - Hotel franchise - Sheraton said that the wedding room was too noisy and deducted a deposit of 3 thousand. How to treat the business practices? Do you think it's reasonable?

Sheraton said that the wedding room was too noisy and deducted a deposit of 3 thousand. How to treat the business practices? Do you think it's reasonable?

I don't think this kind of behavior is reasonable at all, and it also belongs to strong buying and selling.

To some extent, if guests regard the hotel room as a wedding room, it is quite normal that there is some noise in the wedding room. For Sheraton Hotel, if Sheraton Hotel can't accept this noisy behavior, Sheraton can choose to refuse guests to stay. At the same time, there is no need to collect all the 3000 yuan deposit, and there is no reason to say that the guest's deposit will be deducted. This kind of behavior itself will also be suspected of illegal crimes.

What is this thing?

This is the news that happened in Zhanjiang, Guangdong. After a young couple got married at Sheraton Hotel, Sheraton Hotel staff refused to refund the deposit of 3,000 yuan on the grounds that the guests were too noisy when they got married. The guests were speechless about it. After all, when they get married, they will make some noise. If other guests are affected by their marital problems, this situation should not be their own responsibility, because this matter itself is related to the coordination of Sheraton Hotel.

Sheraton's behavior is unreasonable.

The reason for this is that the Sheraton Hotel itself did not inform the guests of relevant matters in advance. If Sheraton Hotel is willing to use its own room as a guest room, Sheraton staff need to coordinate with other guests in advance and arrange relevant rooms for other guests. If this can be done, Sheraton will have no problem getting married in the hotel and will not disturb other guests. At the same time, because the hotel deposit itself will be related to the hotel's living behavior, Sheraton Hotel cannot directly deduct the guest's deposit without reasonable reasons.

Finally, I think Sheraton Hotel needs to pay attention to its reputation. If you hurt your reputation because of this deposit of 3000 yuan, this behavior itself is worth it.