Traditional Culture Encyclopedia - Hotel franchise - The most profitable country in the world today.
The most profitable country in the world today.
BOC International is the only seven-star hotel with the highest building height in the world. Opened at 1999 and 12. It was built on JumeirahBeachResort, an artificial island 280 meters away from the coastline. Boci combines the latest architectural and engineering technology, charming scenery and modeling, making it look as if it is integrated with the sky. The Boci project took five years, two and a half years to fill the artificial island in the Arabian Sea, two and a half years to use it in the building itself, using 9000 tons of steel, and driving 250 infrastructure piles 40 meters below the sea floor. Designed by British designer W.S.Atkins, the hotel looks like a windsurfing, with 56 floors and a height of 32 1 m. It is the tallest hotel in the world, higher than the Eiffel Tower in France.
Only after you have been here can you truly realize what "glory" means. Its atrium is golden, and so is the most luxurious 780-square-meter presidential suite. The room area ranges from 170 square meters to 780 square meters, with the lowest room price of $900 and the highest presidential suite of 18000. The presidential suite is on the 25th floor, with gold-plated furniture, a cinema, two rooms, two halls and one dining room, and a dedicated elevator. Versace, the late top fashion designer, once praised it.
A waiter with an annual salary of 500 thousand
Liu Xiaohan is an ordinary waiter, but she has an unusual income-an annual salary of more than 500 thousand yuan. Although the salary is high, it is not easy to get. Rich customers have their own strange requirements, depending on how "VIP housekeeper" Liu Xiaohan meets her "big name" customers.
Liu Xiaohan never dreamed that he was born in an ordinary worker's family in Xining City, Qinghai Province, and had no overseas relations. She will have the opportunity to work abroad in her life. She will go to Dubai, the legendary "most luxurious city"! In February 2004, Liu Xiaohan, majoring in hotel management, just graduated from university. When he heard that an "ultra-luxury" hotel in Dubai was recruiting China employees in Shanghai, he did not hesitate to rush to Shanghai from his hometown in the northwest to apply. Finally, with fluent English and beautiful image, Liu Xiaohan stood out from thousands of applicants and stayed in the only "seven-star hotel" in the world with the lucky 15!
Dubai is the second largest city in the United Arab Emirates and the richest city in the Middle East. It is not only charming scenery, but also a paradise created by money. From the only seven-star hotel in the world to spending $5,000 to maintain a small tree on the street, everything in this city, big or small, is amazingly luxurious. The high-quality life in Dubai attracts businessmen and celebrities from more than 0/00 countries around the world, including many China stars and wealthy businessmen. Therefore, Wan Li traveled thousands of miles to Shanghai to recruit employees, not because this hotel took a fancy to the cheap labor in China, but because more and more China guests stayed in the "Sailing Hotel", and they urgently needed a group of service personnel who were friendly to China people.
When he first arrived in Dubai, Liu Xiaohan received a four-month pre-job training. Because she is full of freshness to the city, she will let a friendly Arab girl in the hotel accompany her around whenever she has free time every day. What I saw and heard opened Xiao Liu's eyes!
In order to create the most comfortable living environment, every tree and lawn in Dubai has an automatic drip irrigation system, which nourishes precious green with water dew 24 hours a day. And all this fresh water comes from desalination, so the cost of planting a tree is as high as 30 thousand to 40 thousand yuan! Because of "deep pockets", although the whole UAE is sandy, there is no rainfall all the year round and there is no natural fresh water, the sand city of Dubai is never short of water, and its eyes are full of green.
Dubai people are famous for their love of gold ornaments, and they are full of energy when spending money. On that day, Liu Xiaohan witnessed such a scene in the famous local "Gold Shop Street": A local lady came to a gold shop, went straight to the counter and said to the salesgirl in a commanding tone, "This, this, that ... are all wrapped." I bought more than 10 rings and more than 20 necklaces without even asking the price! The Arab colleague who accompanied Liu Xiaohan in shopping said that in the local area, many rich people bought gold ornaments not by grams, but by Jin. Liu Xiaohan was dumbfounded.
Check into the hotel by helicopter first.
Strolling along the beach in Dubai, a magnificent building in the shape of a sailboat "flies" out, and the mirage-like scenery is like a dream. That's where Liu Xiaohan works, and it's also the landmark building of the city-Navigation Hotel. It has 56 floors and is the most luxurious and tallest hotel in the world, a little higher than the Eiffel Tower in France. Because it is so luxurious, it is praised by the world media as "the only seven-star hotel in the world".
After the training period, Liu Xiaohan put on a navy skirt uniform and white gloves, and became a full-time employee of Dubai Sailing Hotel. She and two other girls from China were assigned to work in the "Space Restaurant" of the hotel, mainly responsible for receiving domestic guests, with a monthly salary of 12000 dirhams (about 24,000 yuan). Later, Xiao Liu was surprised to learn that there were service personnel from more than 60 different countries in this big restaurant alone!
The first time I walked into the "sailing boat", the luxurious scene that caught my eye almost suffocated Liu Xiaohan. Crystal chandeliers, big mirrors with silver edges, red carpets with gold, exquisite works of art ... She really suspected that she had broken into the queen's palace. A local colleague told her that when the hotel was renovated, only 27 tons of gold were used! At this time, Xiao Liu knew that the two most common colors of sailing hotels are blue and gold. Blue is because the hotel is surrounded by the sea, and the rooms are equipped with floor-to-ceiling windows, so you can see the sea view anytime and anywhere. Yellow is the true color of gold. The pillars, walls and elevators of the hotel are all gilded. Even the doorknob, the faucet in the bathroom and even the message board are gold-plated. It can be described as extremely luxurious!
Liu Xiaohan said that as soon as guests staying at the Sailing Hotel leave Dubai International Airport, they have two "luxury choices": take a Rolls Royce or take a helicopter? Because the hotel has more than 20 Rolls Royce and 10 helicopters waiting for you at the airport at any time. If you go by plane, you can take the lead in taking a bird's eye view of Dubai from the sky during the flight of 15 minutes, enjoy the magnificent scenery, and then slowly land on the helipad on the 28th floor of the Yacht Hotel. Of course, this luxury comes at a high price. Even the smallest room in this hotel costs 700 dollars a day, while the most expensive presidential suite costs more than 20 thousand dollars a day.
The "Space Restaurant" where Liu Xiaohan works mainly deals in European food. Two people should spend at least 5000 RMB, including appetizer, main course and dessert. Xiao Liu has received several Hong Kong tycoons, a table full of luxury goods and bottles of foreign wine, and spent1.20,000 on a meal! When they left, they left a tip of 6000 yuan on the table.
Thank you for your efforts and understanding. Liu Xiaohan's thoughtful service has won unanimous praise from the guests. In June 2005, the hotel upgraded her from an ordinary waitress to a "VIP housekeeper", providing all-round services such as eating, drinking, housing and transportation for guests staying in VIP rooms and presidential suites. After becoming the VIP butler of the Sailing Hotel, Liu Xiaohan's monthly salary has climbed to 23,000 dirhams, and his annual income has exceeded 500,000 RMB.
Some very rich people are difficult to serve.
Once, Liu Xiaohan received a female guest from Shenzhen. When she saw the other person's leg was disabled and it was very difficult to walk with crutches, the nanny she brought went to check in again. When taking the elevator, Liu naturally stepped forward to help the female guest and kindly reminded: "Be careful!" Unexpectedly, this move angered the other side. The female guest suddenly shook off Xiao Liu's hand and said angrily, "I don't need your sympathy and special care." I'm like a normal person! Go away! " In an instant, Liu Xiaohan completely froze. "What did I do wrong? How could she be like this? "
Later, Liu Xiaohan specifically consulted a senior colleague on this matter. A colleague from Dubai who has been a VIP housekeeper for nearly 20 years told her: "Many disabled people have a psychological barrier, that is, they are afraid that others will discriminate against them. There is nothing wrong with you to help her, but it hurts the sensitive self-esteem of the lady ... "
On another occasion, Liu Xiaohan worked as a personal housekeeper for a Chinese American. When he had a rest at night, he found a female hair on the quilt and immediately exclaimed as if he had seen a bomb: "Ah! Why is the room just cleaned still so dirty! What do you eat? And my cup, 1 hour is useless, and it will be covered with dust. Do you know why it has not been replaced? ! "It turns out that this is a guest with serious cleanliness. Liu Xiaohan quickly apologized that the long hair may have been accidentally dropped by the waitress who cleaned the room, and the hotel will definitely punish her in the future. Then, he immediately had a new coffee cup changed for him, and informed the housekeeping clerk that he could only enter the room once a day at most. He also brought a new pair of slippers before entering the room, and changed them in front of the guests before entering.
Liu Xiaohan said that since she became a housekeeper, she has fallen into an "occupational disease". She can't even sleep well every day, and she doesn't dare to take off her uniform in bed for fear of delaying the guests' phone calls. Although the work is hard, Liu Xiaohan has many unforgettable and proud experiences. Last autumn, she received a famous domestic director, and this "big shot" suddenly wanted to eat steamed stinky tofu in the middle of the night! Liu Xiaohan drove all over the street looking for it, and finally found a Chinese restaurant that was open day and night in Dubai's "China City" and brought back the stinky tofu that the guests dreamed of!
Liu Xiaohan said that although it is hard to be a VIP housekeeper, it is very valuable to exchange experiences with celebrities. When the singer "Little Tianhou" was in Changsha Sailing Hotel, Stephanie was treated as a friend. People often tell her not to be busy, sit down and chat with her, and even help her pour drinks. When taking a photo with Yao Ming in the hotel, the basketball superstar also took a semi-squat posture intimately because of the great height difference. ...
In the process of dealing with all kinds of guests in the sailing hotel, Liu Xiaohan gradually matured and learned a lot of valuable things from those elites. At her bedside, there is such a motto that urges herself: "Don't look back, at the moment of looking back, someone will surpass you!" "
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