Traditional Culture Encyclopedia - Hotel franchise - Hotel management laws and regulations
Hotel management laws and regulations
Promulgated by China Tourist Hotel Association on April 5, 2002, and officially implemented on May 1 2002, which indicates that the development of China's hotel industry is moving towards self-discipline. This specification covers nine aspects, such as guest reservation, registration, check-in, hotel charges, protection of customers' personal and property safety, protection of customers' valuables, protection of customers' general goods, laundry service and parking lot management.
2. Provisions on star rating of foreign-related hotels in People's Republic of China (PRC).
This standard was first published on 1 September 1993 1 day, revised on1June 1997 10/October 16, and replaced on1May 1998.
3. Notice of the State Council on Further Accelerating the Development of Tourism
People's Republic of China (PRC) * * * and the State Council issued notices on April 1 1. The notice mainly involves the development of tourism and the supporting conditions of tourism and transportation. The third policy measure to speed up the development of tourism is to implement the same water, electricity and gas prices for hotels and restaurants as ordinary industrial and commercial enterprises.
4 notice on strengthening the environmental management of catering and entertainment service enterprises
Issued by the State Environmental Protection Agency and the State Administration for Industry and Commerce on1February 2, 9951. The main content involves (1) the location of catering, entertainment and service enterprises, which must meet the requirements of local urban planning and environmental functions; (2) In order to prevent environmental pollution and disturbing events, restaurants and entertainment places should be set up above towns;
5. Hygienic standard of hotel industry
Proposed by People's Republic of China (PRC) and the Ministry of Health, the theme and scope of application stipulate the standard values of air quality, noise, illumination and disinfection of public goods in various hotel rooms and their hygiene requirements. This standard is applicable to all kinds of hotels. This standard does not apply to chariots and horses shops. It quoted GB 570 1 Indoor Air Conditioning to Appropriate Temperature and GB 5749 Hygienic Standard for Drinking Water.
Second, safety laws, regulations and policy standards.
1, Measures for the Administration of Public Security in Hotel Industry
The State Council approved 1987 on September 23rd, and the Ministry of Public Security promulgated 165438+65438 on October 23rd. The main content is that hotels must abide by the laws of the country, register to receive passengers, and must not engage in illegal activities.
2. People's Republic of China (PRC) Fire Protection Law
The second meeting of the Ninth NPC Standing Committee of People's Republic of China (PRC) was adopted on April 29th, 2008, and will come into force on September 29th, 2008. At the same time, the State Council promulgated the People's Republic of China (PRC) Fire Protection Ordinance 1984 on May 3rd. The main contents include fire prevention, fire organization, fire fighting and rescue, legal responsibility, etc.
4. Regulations on fire safety management in public places of entertainment
1999 may 1 1 passed by the minister's office meeting of the Ministry of public security and promulgated and implemented on may 25th. 1995 65438+1On October 26th, the Regulations on Fire Safety Management in Public Entertainment Places issued by the Ministry of Public Security was abolished at the same time.
5. Notice of the Ministry of Public Security on Implementing Relevant Issues
Promulgated and implemented by People's Republic of China (PRC) and the Ministry of Public Security of the People's Republic of China on February 6, 1995. The main content is to strictly examine and approve the new construction, reconstruction, expansion and interior decoration of public places of entertainment, and to explain the Regulations on Fire Safety Management of Public Places of Entertainment.
6. Interim Measures for the Administration of Tourism Safety
The National Tourism Administration issued it on February 20th, 1990, and it came into effect on March 20th, 1990, mainly involving tourism safety management, accident handling, rewards and punishments, etc.
7. Interim Provisions on the Safety Management of Tobacco System Hotels
Promulgated and implemented on September 9, 2002, the State Tobacco Monopoly Bureau is responsible for the interpretation, which mainly stipulates the organization and management, safety management, inspection and rectification, and accountability of hotels and restaurants in the tobacco system.
Three. Laws, regulations, policies, standards and norms for protecting consumers' rights and interests
1, Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.
The 4th meeting of the 8th NPC Standing Committee of People's Republic of China (PRC) was adopted on October 30th, 2000, and will be implemented on October 30th, 2000.
Legal basis: Article 362 of the Criminal Law of People's Republic of China (PRC). Personnel of hotels, catering services, cultural entertainment, taxis and other units who tipped off criminals when the public security organs investigated and dealt with prostitution and whoring activities shall be convicted and punished in accordance with the provisions of Article 310 of this Law.
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