Traditional Culture Encyclopedia - Hotel franchise - What should the hotel receptionist do when he meets a guest with a ticket evasion record at the hotel?
What should the hotel receptionist do when he meets a guest with a ticket evasion record at the hotel?
Determine his identity through the front desk records and video materials at that time. If it is really the same person, I will let him check in first and inform the police station to help collect the arrears before the deposit runs out. Or let him move in and increase the deposit amount after deducting the last debt. If he maliciously owes money, it's not too late to call the police. Another one is to make it up when he leaves. If he doesn't give it, he can make a notice in the industry and put him on the blacklist of other hotel housekeeping departments.
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