Traditional Culture Encyclopedia - Hotel franchise - The corporate culture of Qingdao Liangyou Group

The corporate culture of Qingdao Liangyou Group

The development of excellent enterprises will form an excellent corporate culture, and excellent corporate culture will promote and support the sustainable and healthy development of the enterprise. The excellent corporate culture formed during the development process of Liangyou Group plays a decisive role in Liangyou's continuous development and growth. Management philosophy - people-oriented, attention to details. Employees are the foundation of Liangyou. Liangyou cares about employees, values ??employees, relies on employees, respects employees and cultivates employees. The development of Liangyou is inseparable from the efforts of all employees, and the progress of Liangyou lies in the joint progress of all employees. Liangyou should become a stage for employees to display their talents. Only when this stage is more colorful will Liangyou have greater motivation for development.

Service concept - serve with love, do things with heart, meet needs, and exceed expectations. Serving with love means providing quality services to guests with enthusiasm and affection. Liangyou has always attached great importance to emotional service, and has always advocated the concept of treating guests as relatives and family members, and adopted a proactive, fast, natural, delicate, and humane service method. Therefore, insisting on serving with affection means adhering to the guest's interests first, and the hotel's reputation The first purpose. Doing things with heart requires every good friend to devote himself wholeheartedly to what he is doing. We have a strong sense of responsibility and pride. Our sense of responsibility comes from our pursuit, love and loyalty to Liangyou's business. Our pride comes from the prosperity of Liangyou's business and the high level of trust our customers have in us.

The style of a good friend - being sharp and quick, trying to be the first in everything. Being sharp and quick and trying to be the first in everything is the style of a good friend. Being keen and quick means being sensitive, seeing clearly, acting quickly, discovering and solving problems in a timely manner; being the first to do everything reflects the ambition and positive attitude toward work. Be proactive and have the courage to innovate.

The hotel's purpose - guests' interests first, hotel reputation first. The focus of all Liangyou's work is to put guests first in terms of concepts and actions, all work is guest-centered, and all work is for guest satisfaction. . Liangyou's good reputation is not self-proclaimed. It comes from the years of hard work and hard work of Liangyou's people, and is accumulated through trust-based services. Every good friend should regard the reputation of the hotel as his own reputation and maintain it with his own image and behavior.