Traditional Culture Encyclopedia - Hotel franchise - Write an article about what happened in the hotel, more than 300 words?
Write an article about what happened in the hotel, more than 300 words?
The story of the hotel happens every day, so ordinary and full of "challenges" I serve every guest in this challenging and fun job every day. The following is an ordinary and fun thing in my work. One night near 9 o'clock, when I was about to get off work, I saw a foreign guest rushing into the hotel and walking around the lobby with a wet dress in his hand. His first feeling at that time was that he needed help, so I went to see him and asked him if he needed help. Through communication, I learned that he is a chef in Ervilli, because he will wear this white uniform to attend an important party in 15 minutes. And this party will have VVVIP for dinner, which is very important to him. He forgot to dry the clothes. They are too wet to put on. I hope we can dry him right away. He hopes to get it in 10 minutes, and I hope I can help him solve this problem in any way. Then he hurried back to his room to pack his things. Contact the hotel laundry and learn that the ironing service will take 1 hour at the earliest. If you iron directly with an iron ironing board without using a machine, you will definitely leave yellow stains on your clothes. In order to save time and meet the requirements of the guests, I asked the housekeeping department to get some hair dryers immediately without saying anything, and hung up the clothes to dry together. 10 minutes later, the guest hurried downstairs to ask about clothes. I sincerely apologize to the guests and hope to be understood. Because the machine ironing service time is too long, iron ironing will remove stains, so we can only use a hair dryer to dry clothes for our guests, and ask them to look after the dried clothes. The guest was very moved after seeing the clothes and said, "Thank you very much for thinking of me and trying to dry my clothes by hand in such a short time. Although the effect is not perfect, I admire your service and care for your guests. I appreciate everything you have done for me. I believe in the party tonight. " The guest left the hotel with satisfaction.
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