How to solve the problem of knowing that the tour guide took the tourists to the wrong hotel

If you haven't opened a seat or checked in, and the hotel you booked is not far away, you should explain the actual situation and the wrong hotel to the tourists and go to the hotel you booked immediately.

2.

If you stay or have a meal, you should inform our organization, explain the actual situation, and ask the manager to tell you the hotel you booked and cancel the reservation in time. At the same time, we should negotiate with the wrong hotel to get the lowest price.

Once the wrong connection is found, the local accompanying tour guide should immediately find out the reason for the wrong connection, and find out whether it is two tour groups received by the same travel agency or another travel agency.