Traditional Culture Encyclopedia - Hotel franchise - Technology has changed the world, and the era of artificial intelligence is coming. Why are some people happy and others worried?
Technology has changed the world, and the era of artificial intelligence is coming. Why are some people happy and others worried?
Ma Yun opened an unmanned hotel some time ago. There's no one inside. All the work is done by machines. He can open his room to buy things. This hotel is very high-end, and it is a prototype of intelligence. Unmanned hotels ensure the privacy of guests, and no one will know your whereabouts. Many people with social difficulties who don't want to communicate with others are full of praise for this kind of similar hotel, which can avoid embarrassing communication and greeting. This hotel sounds very convenient, but in fact it also hides many disadvantages.
First of all, traditional hotels bear the brunt of the impact of "unmanned hotels", and many low-level workers will lose their jobs. One of the service objectives of the hotel is to make customers feel at home. Cold and intelligent hotels will aggravate the fatigue of the journey. Without a trace of humanization, consumers will definitely not choose often. "Unmanned hotel" has lost the brand culture of the hotel, which seems to be convenient for people to use, but actually reduces the user experience. Moreover, the machine is a machine, which is set according to the program and has no ability to deal with emergencies.
For example, a sudden fire or power failure can make the "unmanned hotel" instantly paralyzed, and the machine has no idea of saving the guests, which is not conducive to the safety of the guests. For example, if a guest is drunk or has an argument, it is difficult for the machine to handle it like a human. Everyone has worldly desires. If you blindly enter the intelligent age, it is not that humans control robots, but that people lose their human touch and are assimilated by machines. People who lack communication and emotional communication are undoubtedly incomplete, so users will lose a lot of fun if they realize "no one" in an all-intelligent era.
Following in Ma Yun's footsteps, his boss Liu quickly opened an unmanned restaurant, claiming that there were no waiters or even chefs. When people go to a restaurant to eat, they enjoy not only the satisfaction brought by the food, but also the service of the waiter. For example, Haidilao Hotpot is a hot pot restaurant famous for its service, in which humanized service makes customers feel comfortable to the greatest extent. If chefs are robots, everything they eat is based on measurement, which is undoubtedly the loss of food soul. Intelligence is an irresistible trend, but if all places are "unmanned", will human beings feel lonely?
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