Green environmental protection system

1, obey the law. The top management of the hotel (hotel) promises to strictly abide by the national laws and regulations on environmental protection, energy saving, sanitation, epidemic prevention and food, actively improve the environmental quality of the unit and effectively carry out pollution prevention and control work.

2. Formulate laws and regulations. Green hotels (hotels) should set the targets and indicators for creating green hotels (hotels), establish and implement rules and regulations for environmental protection, energy saving, consumption reduction and advocating green consumption, and there must be a special person (green representative) assigned by the top management to take charge of the task book for creating green hotels (hotels) in this enterprise; Formulated a green work plan; Have clear environmental objectives and action measures; There are sound rules and regulations on public safety, food safety, energy conservation and environmental protection, which are constantly updated and developed; There is a record that the hotel manager regularly checks the realization of the objectives and the implementation of rules and regulations.

3. Actively adopt the green hotel (hotel) quality management system. The top management should ensure that a manager is responsible for the creation, implementation and operation of green hotels (hotels) and set up a leading group for the creation activities. Each department has a special person responsible for green management tasks, forming a management network. Managers at all levels should regularly check the operation of hotel departments, keep records, take corrective measures and achieve results.

4. Full participation. Hotel leaders and employees will participate in various forms of environmental training every year to continuously improve employees' awareness of safety and environmental protection. Hotel employees actively participate in environmental protection public welfare activities, combined with "six? Five "World Environment Day and other important environmental protection anniversaries, individually or jointly with relevant units to carry out various environmental protection theme activities, and the number of participants in each activity should be more than 50%. At least once a year, the hotel will hold a staff meeting or theme activity with the theme of environmental protection, and carry out a green activity with the theme of energy saving and consumption reduction with full participation.

5. Strengthen study and training. Combined with the actual situation of the hotel and the requirements of the national environmental protection development, in the form of setting up an "environmental protection school", all hotel staff were given comprehensive environmental awareness education and technical training on environmental protection, energy saving and consumption reduction. Purchase or subscribe to manuals, books, newspapers, magazines, audio-visual materials, etc. And ensure that employees and customers can easily update environmental information.

6. Be kind to others' environmental publicity. The main public places and related places of the hotel should have billboards, billboards, decorations or materials to protect the environment and create a green hotel (hotel). The guest activity area should encourage and guide customers to make green consumption in the form of notices and billboards, so as to make customers care about green action notices and text descriptions. After the hotel won the "green hotel (hotel)", the plaque must be placed in a conspicuous place.

7. Create a file. Establish a relatively complete set of files (words, pictures, audio-visual materials, etc.). ) Work plan, train of thought, implementation process and work summary of green hotel (hotel).

(2) Save water

1, all major departments should have water quota standards and responsibility systems, and relevant personnel should regularly register water consumption, strengthen water management and save water resources. The main water department of the hotel should have water quota standard and water responsibility system. Establish water metering system, record and analyze water consumption.

2, actively introduce new water-saving equipment, and use according to the instructions, in order to achieve the least water consumption. Take various water-saving measures to strengthen the recycling of water resources.

3. Departments related to high water consumption should install water meters independently.

4, put an end to the faucet dripping, running and dripping.

5. Hotels (hotels) with swimming pools should have regular water use records.

(3) Energy management

1, the hotel should regularly monitor the total electricity consumption, and all major departments have electricity, coal (oil) energy consumption quotas and responsibility systems.

2, ventilation, refrigeration and heating equipment should strengthen the daily maintenance and cleaning management, regular cleaning, inspection and cleaning.

3. Improve the hotel's energy consumption metering system, install electric meters in major departments to control energy consumption.

4. Actively adopt new energy-saving technologies, and enterprises with conditions should use reusable energy sources (such as solar heating devices and geothermal energy). ) system.

(4) Environmental protection

1. Hotel sewage treatment, boiler smoke and dust emission, waste hot gas emission, kitchen air pollutant emission and noise emission must meet national and local emission standards.

2. Actively promote and use bath and washing products that do not contain phosphorus and exceed the standard of organic matter to reduce the impact on the environment.

3. Indoor greening is in harmony with the environment, without decoration pollution, and indoor air quality meets national and local standards.

4, refrigerators, air conditioners, chillers and other active use of environmental protection equipment and supplies.

5. The green coverage rate of outdoor green space is over 95%, and chemical herbicides and fertilizers are not allowed to be used around the business site.

6. Try to use environmentally-friendly recycled paper for room paper and toilet paper, and actively use degradable plastic products.

(5) Garbage management

1. Hotels should strengthen the control and management of garbage by sorting, recycling and reducing the amount of garbage. Employees can classify and discard garbage according to detailed standards, and establish garbage classification and collection facilities for recycling.

2. Publicize the garbage sorting treatment to customers, and waste batteries can be collected in a unified way.

3. Food waste and kitchen waste are actively packed in separate containers.

4. Bathroom products are actively packaged with recyclable or degradable materials.

5. Hazardous wastes have special storage points.

(6) Green room

1. The hotel shall set up green rooms not less than 20% of the total number of rooms, and the words "green rooms" shall be marked in a prominent position outside the rooms. The standards are: no smoking in the guest room, adequate lighting, good ventilation system, and green plants beneficial to human health. There is a non-smoking room floor or a non-smoking building.

2. Disposable guest articles such as toothbrushes, soaps, combs and slippers, and guest cotton fabrics such as towels, pillowcases, sheets and bathrobes in the room should be replaced according to the wishes of the guests, so as to reduce the washing times. It is recommended to use reusable slippers and clean and disinfect them regularly.

3. Cancel plastic envelopes, plastic shoe polish and disposable non-degradable plastic laundry bags, and actively use pollution-free and renewable substitutes.

4, green room should have environmental tips or warning signs, environmental publicity materials or newspapers and books related to environmental protection.

5. Supply clean drinking water.

6. When the guest room is closed, there is no smell and noise in the room, and all pollutants and harmful gases are tested in accordance with national standards.

(7) Green catering

1. The ventilation system in the canteen is very good, and there is no smell of oil smoke.

This restaurant has a no-smoking area with a no-smoking sign. Restaurants with boxes should be equipped with smoke-free environmental protection boxes and "smoke-free boxes" signs.

3. Do not use disposable foamed plastic tableware, disposable wooden chopsticks and disposable non-degradable plastic bags, and actively reduce the use of disposable towels.

4. Formulate green service standards, advocate green consumption, actively adopt green food, organic food and pollution-free vegetables, and at least a certain proportion of dishes are made of raw materials that meet ecological standards. Provide surplus food packaging service and wine storage service.

5. Wild protected animals prohibited by the state shall not be sold.

(viii) Social and economic welfare

1, hotels (guesthouses) should establish an effective environmental management system and carry out environmental quality management system certification conditionally.

2, hotels (hotels) should establish an active and effective public safety and food safety management system.

3. Hotels should actively adopt green design, follow the principle of green procurement, establish a monitoring system for procurement personnel and suppliers, and choose green food and environmental protection products.

4. The consumption of energy and water resources decreased or reached advanced indicators compared with the previous year; The cost of consumables decreased or reached the advanced index compared with the previous year.

5. The green action of hotels (hotels) has been actively endorsed by the society, and the comprehensive satisfaction rate of customers to hotels has reached over 80%. The existing problems can be improved in time according to the feedback from the guests.

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Green hotel (hotel) refers to a hotel (hotel) that takes sustainable development as its concept, integrates environmental management into hotel management, applies the concepts of environmental protection, health and safety, adheres to green management and cleaner production, advocates green consumption, protects the ecological environment and makes rational use of resources. Its core is to provide customers with green rooms and green restaurants that meet the requirements of environmental protection and human health, and to strengthen environmental protection and rational use of resources in the production process. Green hotel (hotel) is an international "ecological symbol" and environmental brand.

Green hotels (guesthouses) have three main characteristics: safety, health and environmental protection. Safety is the basic feature of green hotels (guesthouses), and the main concern is the public safety and food safety of the hotel (guesthouse) industry. Health refers to providing services and products beneficial to the public's physical and mental health for consumers in the hotel industry. Environmental protection mainly means that hotels (guesthouses) reduce environmental pollution, save energy and reduce consumption, and make maximum use of resources in the course of operation. At the same time, because the creation, implementation and maintenance of green hotels (hotels) will be a continuous development process, according to the different degrees of improvement made by enterprises in providing green services and protecting the environment, green hotels (hotels) are divided into five levels: A level to AAAAA level * * * to encourage enterprises to make continuous efforts.

The principles of green hotel (hotel) are: consciously implement environmental protection laws and regulations and do not pollute the surrounding environment; Hotel management does not cause nuisance, uses clean fuel and does not burn raw coal; Do not engage in wild animal and plant food that is explicitly prohibited by the state; Do not use disposable foamed lunch boxes and disposable tableware that waste resources, and tableware has complete disinfection measures; Actively manage green pollution-free food to make the dining table pollution-free; Advocate economy and actively advise customers to take away excess food; Clean environment, fresh air and green style; Attendants are neatly dressed, and there are environmental protection public welfare posters or warnings indoors and outdoors; Standardized management, in line with health and epidemic prevention standards.

I. Classification and identification

Green hotels (hotels) are divided into five grades. According to the efforts made by enterprises in providing green services and protecting the environment, they are divided into five grades: A, AA, AAA, AAAA and AAAAAA. AAAAA is the highest level.

1, Grade A

It means that the hotel abides by the national laws and regulations on environmental protection, health and safety, and begins to implement some measures to improve the environment, and makes time commitments on key environmental principles.

2, AA level

It shows that hotels (guesthouses) have made some efforts in providing green services to consumers and reducing the impact of business operations on the environment, and achieved initial results.

3, AAA level

It means that hotels (hotels) have achieved fruitful results in ecological protection and rational utilization of resources through continuous practice, and are in a leading position in the hotel (hotel) industry in this region.

4. AAAA level

It means that the services and facilities of hotels (guesthouses) are highly recognized by the society in the practice of improving ecological benefits, and new measures are constantly put forward, which is in the leading position in the domestic hotel (guesthouse) industry.

5. AAAAA level

It means that the ecological benefits of hotels (hotels) are in a leading position in the world hotel (hotel) industry, and its continuous improvement measures are adopted and imitated by hotels at home and abroad.

Second, the evaluation methods and management principles

1. The evaluation of green hotels (hotels) adopts the method of voluntary application by enterprises and organizing relevant personnel to participate in training.

2 enterprises should refer to the evaluation conditions and self-evaluation forms of green hotels (hotels) to carry out implementation activities. Enterprises according to the implementation results, fill in the relevant evaluation materials submitted to the municipalities (states) selection and commendation leading group. On the basis of the municipal selection, carry out the selection and commendation activities of the autonomous region. Where the declaration by the autonomous region in recognition of the "green hotel (hotel)" should apply to the local, municipal propaganda department, environmental protection administrative department, after passing the examination, reported to the autonomous region selection and commendation leading group office.

3. The Propaganda Department of the Party Committee of the Autonomous Region and the Environmental Protection Bureau of the Autonomous Region jointly form the "Green Hotel (Hotel)" selection and commendation leading group, which is responsible for the guidance, coordination and evaluation of the selection and commendation activities. The deadline for recommending "green hotels (hotels)" is May 30th every year.

4 autonomous region selection and recognition of the leading group to conduct a written review of the materials, appoint an audit team to conduct on-site audit of enterprises, issue an audit report, and determine the level.

5. An enterprise is rated as a grade. If an enterprise consists of several branches, it should be rated according to the actual situation of each branch. If it is a chain store, it can be declared and evaluated once.

6. The office of the Leading Group for Selection and Commendation of the Autonomous Region summarizes the recommendation opinions of various cities, and evaluates the recommended hotels (hotels). After examination and approval, the Propaganda Department of the Party Committee of the Autonomous Region and the Environmental Protection Bureau of the Autonomous Region jointly issued the "Green Hotel (Hotel)" logo, awarded the corresponding level of green hotel (hotel) logo medals, and published them in the relevant media.

7 autonomous region selection and commendation leading group to guide and supervise the creation of "green hotel (hotel)" in the whole region, responsible for organizing the training, study, exchange, inspection and daily guidance of the creation of "green hotel (hotel)" in the whole region. The rated green hotels (hotels) are reviewed every two years. Meet the conditions, retain the title; Do not meet the conditions, cancel its title. During this period, promotion assessment can be arranged upon the application of the enterprise.

8, green hotel (hotel) signs by the autonomous region green hotel (hotel) selection and commendation leading group unified production, distribution, any unit or individual without authorization or permission, shall not be used without authorization.

9. In the process of using the logo, once an enterprise finds that it does not meet the standard or brings direct or indirect damage to consumers, it will be given a warning, demotion and delisting according to the seriousness of the case. Major safety accidents and major service quality accidents occur in hotels, and star-rated hotels (hotels) are subject to star-rated reduction or cancellation of the title of star-rated hotels, and may not participate in the assessment or be rated as green hotels (hotels) within one year.