Traditional Culture Encyclopedia - Hotel franchise - Zhenjiang Mingdu Hotel Waiter Standards

Zhenjiang Mingdu Hotel Waiter Standards

The standards for waiters at Zhenjiang Mingdu Hotel are as follows:

1. Service awareness: Waiters need to have good service awareness and be able to truly consider guests and meet their needs and requirements.

2. Professional skills: Waiters need to have certain professional skills, including familiarity with hotel service processes, mastery of catering, guest room and other service skills.

3. Language expression: Waiters need to have good language expression skills and be able to express service information and guest needs clearly and accurately.

4. Communication skills: Waiters need to have good communication skills and be able to communicate and coordinate effectively with guests and colleagues.

5. Appearance and image: Waiters need to maintain a good appearance and image, dress neatly and cleanly, and have dignified and decent appearance to leave a good impression on guests.