What if Ctrip can't cancel the hotel reservation?

Hotel reservations cannot be cancelled. The following measures can be taken:

1. Negotiate with the hotel: most hotels will agree to cancel, and then contact Ctrip to inform the hotel to agree to cancel.

2. Check the cancellation policy of your own order: If the order is confirmed to be irrevocable, you can negotiate with the hotel to postpone the order.

3. Publish transfer information: You can publish transfer information on some second-hand platforms or social media and transfer it to those in need to reduce your own losses.