Traditional Culture Encyclopedia - Hotel franchise - Details of the work of Deputy General Manager (Catering)
Details of the work of Deputy General Manager (Catering)
1. Assist the general manager to grasp major strategic issues and basic work (business strategy, management organization, selection and employment, etc.). ) and effectively do daily technical work (planning, guidance, coordination, control, incentive and evaluation, etc.). ) ensure the completion of the hotel's goals;
2. Implement overall management of the hotel, represent the hotel externally, and appoint and dismiss subordinates internally;
3. Formulate the hotel's business objectives, management regulations, economic indicators and various rules and regulations;
4. Check and supervise the work of managers at all levels, coordinate the relationship between hotel departments, and preside over weekly work meetings;
5. Review and report the annual financial budget of the hotel, and ask all departments to issue annual work indicators;
6. Maintain and develop the good relationship between the hotel and all walks of life, establish and improve the hotel image, and develop the hotel business;
7. Receive the distinguished guests in person, extend a warm welcome to them on behalf of the hotel, and provide special care and preferential treatment;
8. Meet with guests from time to time to learn about their complaints and suggestions as a reference for improving and improving management and service level;
9. Inspect and supervise the training of hotel personnel, strengthen the construction of human resources, and discover and cultivate talents;
10. Improve working conditions, do a good job in labor protection and environmental protection, constantly improve the working environment and living conditions of employees, and strengthen the security of hotels.
Responsibilities of Deputy General Manager (Management)
Deputy General Manager (Management)
Direct superior: general manager
Department in charge: Management Department, Finance Department, Greening Department, Guaipo
Nature of work: in charge of the company's financial examination and approval, personnel management and deployment, staff training and assessment, salary attendance, welfare, online publications, system documents, flower and seedling production, vehicle management, environmental protection, etc.
Management authority: entrusted by the general manager, exercise the company's financial approval authority, recruit and dismiss personnel, effectively train and manage personnel, and improve management and execution authority in the process of issuing various rules and regulations and documents, assessing cadres and employees and administrative penalties, managing vehicle use and safety, attendance, publishing online logs, etc. , and undertake to implement the company's rules and regulations and the instructions of the chairman and general manager.
Management functions: Be responsible for the overall management of supervision, inspection, assessment, punishment and services during the production, operation, safety, construction management and implementation of the company, as well as the implementation of various rules, regulations and documents, and take full responsibility for the work undertaken.
Main responsibilities:
1. Strictly abide by the company's rules and regulations and documents, earnestly perform their duties, and form a strong leadership team through research and consultation with other managers in charge to ensure the completion and implementation of the company's production and construction tasks and plans.
2. Pay attention to working principles, assess all departments and cadres and employees fairly, dare to fight against bad behaviors, set an example, be honest and self-disciplined, be decisive and upright, reward and punish appropriately, strictly observe discipline, be responsible for all management actions to the general manager and investors, and ensure that the company's interests are not lost.
3. Constantly improve practical rules and regulations, management measures, rewards and punishments regulations, and publicize and implement them. Every cadre and employee in the company should know and master the specific terms, responsibilities and scope of work. Ensure that the company's administrative management is effectively in place.
4. Carry out corporate culture construction and cohesion project construction. Do a good job in training cadres and employees, let employees feel the warmth and care of lucky opportunities, make employees love their jobs, be loyal to the company, be honest and upright, be open and aboveboard, shoulder heavy burdens bravely, unite and cooperate, fulfill their duties, and create an entity group with beautiful environment, comfortable work and strong strength. Build the company into a big industry, a big school, a big family and a big stage.
5. Teach students in accordance with their aptitude, establish the concept of the overall situation of the company, truly measure the performance of employees, properly handle the problems of employees, stimulate the vitality of the team, mobilize the mood and atmosphere of the team, mobilize the enthusiasm of employees, give full play to the intelligence of employees, and create more benefits and make greater contributions to the company.
6. Strict financial management, strengthen financial supervision, do a good job in cost accounting of all departments of the company, unify invoices, strictly perform reimbursement procedures and examination and approval systems, regularly check and supervise the material consumption of the construction site, reduce costs, ensure quality, put an end to malpractice, ensure that the company's interests are not lost, and ensure the smooth completion of construction projects.
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