Hotel allergy compensation policy

If you stay in an allergic hotel, you can ask the hotel operator to bear the treatment and medical expenses caused by allergies, as well as the lost time caused by allergies.

As an operator, hotels have the right to bear the liability for tort damages.

1. The victim is allergic after staying in the hotel, and the hotel is responsible for the allergy. If the safety guarantee obligation is not fulfilled, the victim shall be compensated for the losses. If the party concerned is allergic to staying in the hotel, the infringed party can keep relevant evidence and bring a lawsuit to the court. If property losses are caused by infringing upon the personal rights and interests of others, compensation shall be made according to the losses suffered by the infringed or the interests obtained by the infringer.

2. If the allergy is caused by the customer himself rather than the hotel's articles, you can't claim compensation from the hotel.

2. What are the compensation methods for skin allergy caused by staying in a hotel?

1. negotiate with the operator;

2. Request consumers' associations or other mediation organizations established according to law to mediate;

3. Complain to the relevant administrative department;

4. According to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

5. Bring a lawsuit to the people's court.

3. Anyone who infringes upon others and causes personal injury shall compensate for medical expenses, nursing expenses, transportation expenses, nutrition expenses, hospital food subsidies and other reasonable expenses for treatment and rehabilitation, as well as the income reduced due to absenteeism. If it causes disability, it shall also compensate for the cost of assistive devices and disability compensation; If death is caused, funeral expenses and death compensation shall also be paid. If the infringement on the personal rights and interests of a natural person causes serious mental damage, the infringed person has the right to claim compensation for mental damage.

legal ground

civil law

Article 1 198

Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other places of business fail to fulfill their security obligations and bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.