Traditional Culture Encyclopedia - Hotel franchise - What departments do the front-line employees of the hotel have?
What departments do the front-line employees of the hotel have?
Front-line employees mainly have two departments: housekeeping department and catering department.
There are two departments under the Housekeeping Department: Housekeeping Department and Front Office Department; The floor attendants below the housekeeping department and the cleaning of public areas are front-line employees; The front office includes the front desk, concierge, executive lounge, business center and gym.
The catering department is the waiter and catering sales manager of each restaurant;
In addition, the sales department can also be counted as front-line employees. Without their efforts, room service and catering are just empty talk ~
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