What are the most common mistakes made by hotel managers?

And the staff "call each other brothers"

Nowadays, hotels are emphasizing humanized management, but this does not mean that managers should put down the shelf of leadership and "call each other brothers" with employees. Although mixing with employees can keep abreast of the ideological trends of employees and the shortcomings of the hotel, we should grasp the degree. If "prestige" is lost for the sake of "being close to the people", the manager will become a "conductor who has lost his baton". After a long time, it will leave employees with the impression that the manager does not understand management.

On the wrong side.

Many managers like to equate loyalty with recognition, which is wrong. If the boss's opinion is wrong, the manager should stick to his own point of view, argue with reason, and even make a military order. When the boss finds that the manager's opinion is really correct, he will trust you more.

Remember, loyalty doesn't mean you have to agree with incorrect opinions or the opinions of your superiors. Because of different positions and starting points, restaurant owners and managers often have different views. At this time, does the manager choose to echo the boss's wrong opinion, or stick to his own point of view for the benefit of the hotel? Believe in your inner choice!

Forget the importance of profit.

The boss runs a hotel just to make money, and the manager's ability is the best proof. The manager should always put the interests of the hotel first and do his best to prevent the profit from falling.

In addition, managers should remind every employee of the hotel to pay attention to the causal relationship between personal activities and the company, so that they can develop the habit of thinking about the profits of the hotel everywhere. If managers forget the importance of profit and just want to maintain the status quo, it is not far from being laid off.