What do you mainly study in the operation and management of high-end hotels?

Senior hotel management mainly studies the following contents:

1. Introduction to Hotel Management: Understand the background, development trend and market demand of the hotel industry, understand the basic principles and concepts of hotel management, as well as all links and processes of hotel operation.

2. Catering service management: learn the planning, organization and operation of catering services, including knowledge and skills in restaurant design and layout, menu planning, supply chain management, food safety and hygiene management.

3. Room management: Understand the operation and management of hotel rooms, including the process of room reservation, reception and check-out, room cleaning and maintenance, and the management of room facilities and services.

4. Front Office Management: Learn the operation and management of the front office of the hotel, including reception and registration process, customer service, luggage management, reservation management and customer relationship management.

5. Marketing and sales management: learn hotel marketing strategies and sales skills, including market research, brand promotion, customer satisfaction management, price strategy and sales channel management.

Make full preparations before studying the major of advanced hotel management.

1. Understanding the hotel industry: It is very important to understand the background, development trend and market demand of the hotel industry before starting to study. You can get relevant information by reading related books, industry reports, news and magazines.

2. Cultivate interest in hotel management: Being interested in hotel management is the source of motivation for learning. You can gain practical experience in the industry by visiting high-end hotels, internships or part-time jobs, and understand the working environment and requirements of the industry.

3. Basic knowledge learning: Before learning the operation and management of senior hotels, it is recommended to lay a good foundation and learn relevant basic knowledge. You can learn the basic principles and concepts of hotel management by self-study or attending relevant training courses.

4. Improve language skills: The hotel industry is an international industry, and good language skills are very important for communication. It is suggested to strengthen the study of English or other foreign languages, improve the ability of listening, speaking, reading and writing, and prepare for future study and work.

5. Cultivate teamwork ability: The management of high-end hotels needs good teamwork ability. Teamwork and leadership can be cultivated by participating in team projects, community activities and volunteer work.