Matters needing attention in European tourism

1. Before going out: Please be sure to know the itinerary and flight situation. In summer, the time in Europe is 6 hours slower than that in China. Winter is 7 hours slower than China. Summer is from April to October. Winter is from November to March.

3. Suggested projects:

European hotels don't have disposable items, such as toothbrushes, toothpaste and slippers. Please prepare your own personal toiletries. ※.

The tap water in European hotels meets the drinking water standard, so the hotel does not provide boiling water service, so if guests have the habit of hot drinking, please bring your own electric thermos. ※.

The voltage in Europe is 220V, so you should bring your own European universal adapter (double-headed round socket), which is different from that in China. In addition, the hotel does not have a steering plug, please bring your own according to your own article. ※.

Commonly used drugs: Medical consultation fees in Europe are very expensive, and pharmacies also need a doctor's prescription to buy drugs. Our company suggests that you buy travel medical accident insurance to protect you. ※. It is also recommended that you bring some common medicines, such as cold medicine, anti-inflammatory medicine, antidiarrheal medicine, carsickness medicine and so on. Patients with hypertension, heart disease, stomach trouble or other chronic diseases must bring enough medicines and doctors' prescriptions for emergencies.

It's spring in Europe, and there is a big temperature difference between morning and evening. Please get ready your clothes. ※:

4. Please note when leaving the country:

Certificate: When you leave China Port, you need to provide a valid passport, an international air ticket to your destination, an exit card and a customs declaration form. Guests with new passports are requested to bring their old and new passports with them for smooth customs clearance. ※:

The state stipulates that individuals can carry 500 cigarettes or 50 cigars or 50 grams of tobacco duty-free. 2 liters of wine, 1 liter of spirits. ※: 250g perfume

Check-in: According to airline regulations, passengers should check in at the airport counter three hours before the plane takes off to prevent the original seats from being cancelled. ※.

Entry-exit regulations of China: According to the regulations of China Customs on entry-exit passengers, passengers can bring cash below RMB 20,000 when entering or leaving the country. The amount of foreign currency cash that can be taken out of the country should not exceed 5000 dollars. ※. If the cash in RMB or foreign currency carried by entry-exit passengers exceeds the above limit, they must take the initiative to declare in writing to the customs; If the excess is not declared voluntarily, the customs will handle it according to the regulations.

Baggage: According to airline regulations, each person can only carry one piece of checked baggage and hand baggage with a weight of not more than 20kg (the size is not more than 55CM×23CM×36CM and the weight is not more than 5KG). If the baggage exceeds the specified weight, the airline will charge a high overweight fee. Please take your passport, plane ticket, cash and other valuables with you, and don't put them in the suitcase. ※. Scissors, fruit knives, all metal objects and Mu Si must be put in the checked baggage.

Procedures: Due to the complicated exit procedures, please go through the boarding pass, border inspection and security inspection procedures three hours in advance, and individual passengers go through the formalities two hours in advance. When you fill in the declaration form, please fill in the cash amount in US dollars. ※. If it is concealed, it will be confiscated as soon as it is found out.

5. Please note during the flight:

Seats in the airport are arranged in English names: A, B, C, etc. If the husband and wife are not together, please don't worry, and then adjust yourself after the plane takes off smoothly. If the red light shows no smoking, it means no smoking, and wearing a seat belt means wearing a seat belt. ※. Please be sure to follow it.

Food is provided on the plane (meals are arranged according to the flight departure time, flight time and arrival time), and snacks are provided in the middle. Members can consult the flight attendants in detail. ※.

Please take care of yourself, have a good rest during the long flight, and don't leave the team at will during the connecting flight. If you have any difficulties, you can ask the airport staff to show their tickets for help in time. At present, many airports in Europe have added Chinese assistants to help transit. ※.

According to airline regulations, it is forbidden to use mobile phones, pagers and game machines. On the plane. According to the relevant regulations of European law, using mobile phone on the plane will be fined and even investigated for criminal responsibility. ※.

6. Please note:

When you join a tour group to prepare or start traveling, the travel agency has arranged all services for you. Please don't put forward the idea of changing your itinerary. According to the local traffic and other specific conditions, in order to carry out the trip smoothly, we can change the visiting order and meal time, but we will never reduce the tourist items. ※.

Please pay attention to traffic safety. In many tourist attractions in the city center, parking is not allowed or convenient, so be sure to pay attention to safety during the tour. ※!

Group activities are the safest way to travel. When traveling abroad, please avoid leaving the group without authorization. After arriving at the tourist destination, please give your passport to the tour guide or tour leader for safekeeping (only for private tour groups), and at the same time, it is convenient for the tour guide to reconfirm the seat of the return flight and stay in the hotel. In case the certificate is lost, leave a copy of the certificate in advance. ※. If lost, you can apply to overseas units and airlines for a replacement card or ticket.

Please strictly abide by the laws of various countries, and it is forbidden to carry profit-making contraband and prohibited items, otherwise the consequences will be at your own risk. ※.

Europe is a model of modern civilization, and civilized expressions such as "hello", "thank you" and "sorry" emerge one after another. Ladies first. No spitting, smoking or littering. Don't talk loudly in public places, and never cut in line. ※.

Participate in large-scale sightseeing spots or arrange free activities. When shopping freely, please remember the meeting time and place. If you want to go out to the toilet or other things, you should also say hello to the tour guide and teammates. ※.

Please pay attention to safety when traveling. It is rare to run a red light in Europe. Please cross the road carefully. ※.

Please remember the time and place of assembly during the trip and strictly abide by it. If there are special circumstances in the itinerary that need to be adjusted, the notice of tour guide arrangement shall prevail. During the whole trip, no guests are allowed to leave the group without the approval of the tour leader and tour guide. ※.

In order to avoid unnecessary things, please strictly abide by the team discipline, obey the arrangement of the tour guide, help each other and respect others, and don't offend public anger or slander or insult others in words and actions, otherwise the tour guide will have the right to leave the tour group, and he will bear the consequences and losses. ※.

Language: English. It can be reached in large and medium-sized cities in European countries. ※.

There are few public toilets on the streets of Europe (they are charged), and many tourist attractions (such as churches) do not have toilets. If you have a chance, please make full use of it in hotels, restaurants, souvenir shops, etc., so as not to cause you inconvenience. ※.

There are restrictions on the use of cameras, video cameras, etc. In many tourist attractions. If there are pictures or tapestries where you go, you are generally not allowed to use flash. ※.

7, security issues:

Traveling abroad is highly mobile, thieves are everywhere, and robberies occur from time to time, so valuables such as cash, cameras and jewelry must be carried with you. When you walk, you should pay attention to thieves stealing behind your back, and you must take valuables with you when you leave the hotel. If you lose something, you must be conceited. The places that are easy to be stolen are: stations, airports, restaurants, hotels and other public places. ※.

In railway stations, shops or places to visit, you may meet some strangers, street traders, foreign exchange dealers, beggars and so on. (There may be people from China) and put forward various requirements for you. In order to ensure your own safety, you'd better not talk to them. ※.

European thieves are famous all over the world. Most hotels, restaurants and lobbies are frequented by thieves, and robberies also occur from time to time. Therefore, passports, airline tickets, cash and all valuables must be carried with you and kept in good condition. According to European law, tourists should be responsible for things lost in hotels and coaches. ※.

Pay attention to the following words at the airport:

The export enters the import gate for registration

Some people use vacancy, but no one uses transfer to transfer.

No smoking, no smoking, fasten your seat belt, fasten your seat belt.

2. Hotels, restaurants and tourist buses

1, please note that:

Generally speaking, hotels in Europe are smaller in size and rooms than those in the United States and Southeast Asia. Due to various reasons such as environmental protection, long history and mild climate in Europe, hotels in most European countries don't have air-conditioning equipment. ※. European countries generally have high latitudes, and it is cooler in summer without air conditioning. Please understand. It's not the quality of hotel service.

When you arrive at the hotel, please wait for the room number and key to be assigned in the lobby of the counter, and pay attention to get the business card (content: hotel name, address, contact number, etc. ) About staying in a hotel, remember the room number of the tour leader/guide in case of emergency, and ask the time, place, gathering time and place of Qingming Daily Breakfast before returning to the room. ※.

After entering the room, please immediately check whether the facilities in the room can be used normally. If you have any questions, please report them to the tour guide or tour leader immediately so that they can be dealt with quickly. ※.

Most hotels in Europe have shower facilities, and there are no drainage holes outside the bathtub. Please pull the curtains together when taking a bath, so as to avoid water overflowing during bathing, causing water to flow from the bathroom to the carpet in the room. Carpets are not easy to dry in water, which is a great loss for the hotel. The hotel will ask the guests to compensate for the loss. ※.

The position of the flush switch in each hotel bathroom is slightly different. ※. Please find a switch to flush near the toilet. Don't throw toilet paper into the toilet, lest the toilet be blocked.

Every hotel in Europe closes its doors and locks them in different ways. Please pay attention to whether the door is closed when you go out. Never leave valuables in the room. This hotel is full of tourists from all over the world. If valuables are lost, please report the situation to the tour guide or tour leader in time and try your best to recover the loss. ※.

Generally, hotels have closed-circuit television programs, but they are charged according to the viewing time. Hotel service personnel can charge through infrared computer management. Therefore, all buttons with the words "PAY" or "p" on the TV remote control should not be touched easily, and the drinks in the room refrigerator should not be tampered with if they are not drunk, so as to avoid unnecessary trouble caused by the automatic bookkeeping of the hotel computer. If you use drinks or food, please consciously inform the tour guide before checking out and leaving the hotel. ※.

Try to avoid making phone calls in hotel rooms, because hotels will charge high service fees and surcharges. It is suggested that the most economical method is to use a magnetic card or a pay phone. Attention, please: China area code: 0086. ※. Telephone magnetic cards can be bought at gas stations, small shops, cigarette shops and newsstands. Please check with the tour guide in advance.

Please don't walk around outside the room or in corridors and restaurants in pajamas and slippers, and make a loud noise. Please close the door when chatting in the room so as not to affect other guests. ※.

You can have breakfast in the hotel's western restaurant. Due to the living habits of western European countries, breakfast is different and generally simple. Please pay attention! ※!

Be sure to check if you have forgotten anything before checking out, and give the room key to the tour guide, who will return it to the front desk. ※.

Due to environmental awareness, hotels in Eastern Europe are relatively small compared with those in Asia. Some four-star hotels in Europe have only three stars in Asia, but they are usually clean and tidy. Please don't go out of the room in your pajamas, and don't wear slippers when you go to the hotel lobby or restaurant. ※. Disposable articles such as toothbrushes, toothpaste and slippers are often not available, so tourists should bring their own.

2. Please note:

Breakfast arranged by this travel agency is mainly continental breakfast, and breakfast is limited. . 1 person,1share. ※. Chinese food is the main food for lunch and dinner. When you have breakfast in the hotel, please choose the right amount. Don't leave too much food on the plate or pack it away. This is very impolite.

If the guests have some dietary taboos, please inform our travel agency before leaving the group so as to make proper arrangements in advance. ※.

Lunch and dinner will be arranged in China restaurant which suits everyone's taste. The standard is 8 ~ 10 for one table, five dishes and one soup, tea before meals and a plate of fruit after meals. There's no restriction on the amount of food you can eat, and some restaurants offer chili sauce to stimulate your appetite. ※.

During the trip, the team sometimes delays the meal time due to traffic jams and other special reasons, and can bring some biscuits, chocolates and other snacks. ※.

Instructions for returning meals: If the team can't have meals during the trip due to objective reasons, the team leader will inform in advance before arrival, and the whole group will return meals according to the standard. Please understand. There are no Chinese restaurants in some European towns, so guests will get a refund. ※: Chinese restaurants in some European cities do not accept group meals and will refund the guests' meals; The meal time of the team trip is at the rest stop in expressway, so it is impossible to arrange Chinese restaurant meals, and the guests will be refunded the meal fee. )

3. Please note:

High-speed luxury buses will be used throughout the journey, with suitcases on the lower floor and seats on the upper floor. Every two hours, the driver will arrange a rest to facilitate going to the toilet or supermarket on the road. ※.

Please remember the bus number, name, color, driver's name and contact number, so as not to find the bus. ※.

Take care of your travel documents and personal belongings. Never put valuables in checked baggage when flying or taking a bus. ※.

European traffic law stipulates that in order to ensure the safety of drivers and their guests, drivers should not work more than 9- 10 hours a day, so it is often rejected to ask drivers to work overtime at night. According to European law, drivers must rest for 20 minutes every two hours, and the driving time should not exceed 9 hours every day, and the rest time should exceed 12 hours. ※. Members are requested to cooperate with tour guides and drivers all the time. So asking drivers to work overtime at night may be rejected. If you need to work overtime, you must tip extra. Because of the environmental protection law, drivers are not allowed to turn on the air conditioner when parking, otherwise they will be fined. Please understand.

Europe has a strong sense of environmental protection. In order to avoid air pollution, the law stipulates that drivers should not turn on the air conditioner when parking, otherwise they will be fined. ※.

Ice cream, food with skin, smoking, etc. Don't get on the bus. Slippers are not allowed in the car, because every place you go is hiking, your feet are easy to sweat and smell, and the car is a closed space, so the smell is easy to hang in the car. Please cooperate. ※.

In order to ensure long-term sightseeing, the tourism management departments in many parts of Europe are not allowed to park or only allowed to get on and off, so there will be some roads between the parking place and the tourist area, or you must act quickly when getting on and off. Please cooperate with all parties and ask about the assembly time and parking place in sightseeing bus when getting on and off the bus. ※.

Please remember your passport, plane ticket, cash, etc. You must carry it with you, and keep your passport and cash separately. ※.

Credit cards are widely used in four countries in Eastern Europe. Airports, hotels and shopping places have exchange offices. ※. You need to pay a handling fee when you exchange it. The handling fee for each venue is different, so you need to ask before you exchange it.

Iii. Other matters during the trip:

1, shopping tax refund:

Visitors from non-EU countries can enjoy tax refund as long as they spend a certain amount in the shops marked with tax refund. ※.

The travel agency does not assume any responsibility for the failure to refund the tax due to tourists not shopping in the shops designated by the tour group. ※:

Tax refund regulations: Most European countries enjoy preferential tax refund, and the amount and rate of tax refund depend on the regulations of various governments. ※.

2. Description of tax refund:

When shopping, please look for the store marked "duty-free shopping". Ask the cashier for a "TAXFREECHERUE", fill in your address (including city, street and house number) and your passport number in detail on this tax-free check, and list the purchased goods in detail on the tax-free check or invoice. ※. The salesman will help you stick the invoice on the attachment of the tax-free check. Also prove that you can get a refund when you leave Europe.

After the form is filled in, it needs to be sealed by the store, and the signatory is valid (please keep the relevant form). ※.

When leaving the country, the purchased goods and tax refund forms should be handed over to the "global tax refund" counter. ※ After entering the pass, you can see the "Global Refund" counter. Guests can get cash at the last stage of departure with the stamped tax refund form. If they move or transit, they can't apply for tax refund. (Please consult the local tour guide for details).