What is the core concept of hotel management?

1. Win by innovation: With the change of objective environment, the personalized consumption culture and habits of guests should constantly explore new service items and contents in the hotel, and have new ideas in the architectural appearance, guest rooms and restaurant layout of the hotel.

2. Winning by high-quality service: Service quality is the lifeline of the hotel's survival and development and the core of improving the hotel's competitiveness. No matter how good the hotel facilities are, if there is no high-quality service, they will be eliminated in the competition and it is difficult to win in the competition.

3. Quick victory: quickly adapt to changes in market demand and provide customers with satisfactory services in time. Only by working hard on the word "fast" can hotel managers grasp the initiative, seize the favorable market opportunities, grasp the initiative in the competition and win quickly.

4. Winning by advantages: Hotel management should make full use of its own advantages and strengths to gain a favorable competitive position.

5. Winning through joint venture: Joint venture and joint venture, according to the principle of voluntariness and rationality, expand the scale of operation, improve competitiveness and reduce market risks. Small and medium-sized hotels take the road of joint venture, which is helpful to gather strength, share information and compete with brand hotels. In order to survive, develop and improve economic benefits, hotels must establish the concept of competition.