Traditional Culture Encyclopedia - Hotel franchise - How about telephone customer service for booking hotels nationwide?
How about telephone customer service for booking hotels nationwide?
According to the data directly employed by BOSS, the average monthly salary of hotel reservation customer service in China is around 3000-6000. When joining the company, you can buy five insurances and one gold, enjoy various welfare subsidies from the company, provide free tea and drinks, and have a variety of team activities (group building, birthday party, holiday theme activities, annual meeting, etc.). ).
Responsibilities of hotel telephone customer service:
1. Answer the phone and provide full-time assistance for hotel reservation, order confirmation, check-in and after-sales work. This position is not sales oriented.
2. Be responsible for all orders/hotel consultation, inquiry, modification and other services of users during product use.
3. Maintain the relationship with customers through a good service attitude and establish a good brand image.
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