Traditional Culture Encyclopedia - Hotel franchise - What is the experience of doing human resources in a five-star hotel chain?

What is the experience of doing human resources in a five-star hotel chain?

Being a human resource in a five-star hotel chain feels relatively stable, and it is unlikely that other industries will be eliminated, but it is still necessary to be prepared for danger in times of peace, paperless automation, and various online courses will no longer be discussed.

To be a five-star hotel chain, the requirements for manpower mainly include the following points:

1. Know English.

It is best to pass CET-4 or CET-6. In short, you must be able to speak and read. Because the general manager of the hotel is basically European and American. Sometimes it is necessary to communicate with the general manager face to face when he signs, but the general secretary is not here.

Secondly, the first thing we do every day is to open the email, which contains a lot of information about the hotel from yesterday to today! Secretaries of all departments send emails every day. The email is basically bilingual, but some of it is in English, so you must understand it.

2. Good image.

Accurately speaking, all international five-star hotels require a correct image and beautiful points. My major is finance, and I do HR in different fields. I think the reason why I can go in may also be to add points to my image, because I am very sweet. Extra points for human resources. Our director, a woman in her forties, is very well dressed, intellectual and elegant. Deputy Director, 175, with long legs.

3. Colleagues in hotel circle will be more polite. There are more rich second-generation returnees and more excellent colleagues, which will prompt you to demand your own Excellence. A colleague in our front office insists on learning English all the year round. Self-discipline is really important!

The hotel is full of food and clothes. Salary can be paid to senior managers, such as human resources managers and directors. But if you sit in the hotel circle for a long time, you will feel bored. That's what I do. The salary of the supervisor is about 4.5 to 5k, while that of other commissioners and secretaries is relatively low. The salary of interns is about 2-2.5k, and the human resources have two holidays, five insurances and one gold.