Hotel manager's speech at the birthday party

Good evening, everyone!

Time flies, time flies, with another hot summer sun, * * Hotel ushered in her first birthday. Here, on behalf of * * Hotel, I would like to pay high tribute to all my colleagues who have cared for and supported the growth of * * Hotel in the past year! At the same time, I would like to extend my warmest greetings to all * * employees who have made efforts for the development of * * hotel! * * After the first anniversary, the culture of the first anniversary gives people passion, the development of the first anniversary gives people aftertaste, and the continuation of the first anniversary gives people motivation. We believe that with such a cultural foundation and excellent talents, with persistent passion, innovative thinking and unremitting efforts, we will definitely make * *' s tomorrow more brilliant.

Over the past year, * * Hotel has always adhered to the service tenet of "guests first" and the business philosophy of "people-oriented"; Take "creating fine products and creating brands" as our own responsibility; Adhering to the core values of "unity, unity, implementation and innovation"; Constantly deepen reform, expand the market, forge ahead, and dare to break through difficulties; With excellent equipment and facilities, excellent service management, advanced corporate culture and excellent employees, it has established a good corporate social image. In the fierce market competition, it has created good economic and social benefits, and gradually formed its own characteristics and brand image, becoming a force to be reckoned with in Hunan hotel industry.

All the way to triumph, all the way to dust. Since the opening of the hotel, it has not been smooth sailing, but has experienced various difficulties and hardships. However, with its high fighting spirit and full spirit,

Hand in hand out of a road of development with the characteristics of * *, and gain a firm foothold in the highly competitive hotel industry market.

In order to build the brand of * *, we have further reformed and improved the management system, corporate culture and salary system of * *; We also strengthen the skills training, service awareness training, energy conservation and emission reduction knowledge training for employees. On the one hand, we improve the overall skill level, service awareness and hotel image of * *, on the other hand, we also improve the personal ability and level of employees; In terms of service, we should strengthen functional management, change business philosophy, and pay close attention to hotel service quality, staff quality, awareness of energy saving and consumption reduction, safe production and sanitation. Through the ideological transformation and unity and cooperation of all employees, the management ability is becoming more and more mature, the service quality is constantly improving and innovating, the popularity is increasing day by day, and the business performance is more gratifying. The unremitting efforts and the spirit of unity and cooperation of all hotel staff have made us achieve today's achievements and development. Here, on behalf of * * Hotel, I sincerely say: Thank you!

After a year of wind and rain, ride a horse and whip forward. Looking forward to the future, we will firmly seize the golden opportunity of Qian Fan rowing, conform to the tide of market economy development, further carry forward the enterprise spirit of "unity, unity, implementation and innovation", improve the corporate culture of "full of love and comfortable home" and constantly enhance the brand reputation.

The growth of * * depends on the advanced corporate culture and high-quality service, the professionalism of our elite departments, the selfless dedication and unity of all employees, and the care and love of new and old customers and friends. We firmly believe that with these supports, our hotel will become stronger and our tomorrow will be better.

Finally, I wish all of you here good health, happy life and all the best! Have fun tonight!

thank you