Traditional Culture Encyclopedia - Hotel franchise - What are the departments of a five-star hotel in Shanghai?

What are the departments of a five-star hotel in Shanghai?

Hello, first of all, the number of departments in five-star hotels is not very uniform. They are generally the catering department, housekeeping department, security department, finance department, personnel administration department, purchasing department, public relations and sales department, property department, engineering department, etc.

Then, for example, there are some small departments such as the catering department and the sales department, production department, floor meal preparation, etc.

The second question: In the hotel catering department, the Chinese food floor sales department does not have to work in three shifts like other rooms. The Western front desk receptionist in the Ministry of Finance needs to work three shifts

The third question: Airport hotel representative is a great position. First of all, it has strict image requirements and requires a minimum of 2 or above in foreign language. (Generally, they are employees with relatively senior qualifications in the hotel, and generally belong to the concierge department. Each hotel has different plans)

The fourth question: Starting from the grassroots level does not require internships in all departments! Generally speaking, when you apply for a hotel job, the examiner will assign you a department based on your own image and conditions. For example, if you are assigned to the catering department, you will only intern in each department of the catering department. For example, you will go to Chinese food for 3 months and then to Western food for 3 months. months. You will not be transferred to other departments

The fifth question: The English level of a five-star hotel is stipulated according to your position. If you are working at the front desk, your English should be level 4 or above. . Ru Ru is just a simple front-line department as long as he can communicate daily. (80% of people in five-star hotels have English level 4 or above)

I hope the above will be helpful to you!