Responsibilities of the deputy general manager of the hotel

Responsibilities of the deputy general manager of the hotel

In the era of continuous progress, people use job responsibilities more and more, and formulating job responsibilities is helpful to improve the vitality and work efficiency of internal competition. I believe that most people have a headache about how to make job responsibilities. The following is the job responsibilities of the hotel vice president I collected. Welcome everyone to learn from them, I hope it will help you.

Responsibilities of Hotel Vice President 1 I. Work Summary

Assist the general manager in his work and complete various tasks according to the authorization of the general manager.

Second, the job responsibilities

1, responsible to the general manager, assist the general manager to formulate the hotel management policy and development direction, and organize and improve the long-term planning and annual business plan of the hotel.

2. Assist the general manager to assess and evaluate the main managers of various departments, and put forward suggestions for the appointment and removal of middle managers.

3. Supervise the competent department to decompose according to the annual hotel management plan to form departmental tasks.

4. Strengthen performance appraisal, improve service quality, control costs and prevent waste.

5. Strengthen methodology training, improve staff's ideological level and management service level.

6, in charge of the inspection work of the business department. Assist the general manager to coordinate the relationship between hotel departments.

7. Carry out investigation and study, analyze hotel management, collect information of the same industry and market at any time, and be a good assistant to the general manager in decision-making.

8. Assist the general manager to receive important VIPs and establish good relations with the public.

9, listen to and collect the opinions of the guests, handle complaints, and constantly improve the work.

10, assist the general manager, do a good job in hotel democratic management, constantly improve the working conditions of employees, and pay special attention to the construction of corporate culture and spiritual civilization.

1 1. Complete other tasks assigned by the general manager.

Responsibilities of Deputy General Manager of Hotel 2 1. Be responsible to the general manager and assist the general manager to complete the business targets and tasks assigned by the chairman.

2. Assist the general manager to receive important VIPs, establish good relations with the public, listen to and collect the opinions of guests extensively, handle complaints and continuously improve the work.

3, in-depth business departments, check the reception work.

4. Assist the general manager to coordinate the relationship between hotel departments.

5. Assist the general manager to assess and evaluate the main management personnel of each department.

6 responsible for the examination and approval of public relations publicity, external marketing, the development of the tourism market plan, the examination and approval department business plan implementation details, and supervise the implementation of the plan.

7. Carry out investigation and study, analyze the hotel operation, collect the information of the same industry and market at any time, formulate the development plan of the tourism market, and act as a staff officer for the general manager's decision.

8. Supervise all departments to formulate and complete the monthly, quarterly and annual work, post responsibility plan and marketing objectives of the deputy general manager of the hotel.

9. Grasp the reservation situation of the day, understand the relevant information and special requirements of the important guests of the day, make good preparations, and personally participate in and supervise the reception of distinguished guests.

10, complete other tasks assigned by the general manager.

Responsibilities of Deputy General Manager of Hotel 3 1. Assist the general manager to grasp the major strategic issues and basic work of the hotel (business strategy, management organization, selection and employment, etc.). ), effectively do a good job in daily technical work (planning, command, coordination, control, incentive, assessment, etc. ) and ensure the completion of the hotel's goals.

2. Implement overall management of the hotel, represent the hotel externally, and appoint and dismiss subordinates internally.

3. Formulate the hotel's business objectives, management regulations, economic indicators and various rules and regulations.

4. Check and supervise the work of managers at all levels, coordinate the relationship between hotel departments and preside over weekly work meetings.

5. Review and report the annual financial budget of the hotel, and issue annual work indicators to all departments.

6. Maintain and develop the good relationship between the hotel and all walks of life, establish and improve the hotel image, and develop the hotel business.

7. Receive the distinguished guests in person, extend a warm welcome to them on behalf of the hotel, and provide special care and preferential treatment.

8. Meet the guests from time to time to learn about their complaints and various opinions reflected by the guests as a reference for improving and improving the management and service level.

9. Inspect and supervise the hotel's personnel training, strengthen the construction of human resources, and discover and cultivate talents.

10. Strive to improve working conditions, do a good job in labor protection and environmental protection, constantly improve the working environment and living conditions of employees, and strengthen the security of hotels.

Hotel Vice President Responsibilities 4 (1) Seriously do the work entrusted by the general manager, and assist the general manager to complete various economic indicators and tasks of the company.

(2) According to the requirements of the company hotel and the employment management contract, be responsible for the recruitment of material knowledge and professionals, and do a good job in the deployment of hotel management personnel, training qualification examination and post recommendation of expatriates.

(3) Actively establish effective communication and good cooperative relations with superior management departments, relevant business departments and entrusted management parties.

(4) Grasp the employees' ideological status and work performance, do a good job in the ideological performance assessment of expatriates, constantly sum up experience, improve management level, and strive to improve the company's social visibility and economic benefits.

(5) Responsible for collecting and comprehensively sorting out the information of the hotel industry and tourism management market, proposing development projects and strategies, actively coordinating the development of the hotel market and the hotel management market, as well as foreign training and consulting.

Responsibilities of Deputy General Manager of Hotel 5 1. Be responsible for the technical management and operation guarantee of the hotel and be responsible to the general manager.

2. Organize the formulation of hotel engineering technical management specifications and post operation procedures, and urge them to be implemented seriously.

3. Organize to make the maintenance plan of hotel facilities and equipment, and organize to implement it after being approved by the general manager.

4, often go deep into the production line, check the implementation of the post responsibility system in charge of the department, and solve the problems in time when found.

5. Organize hotel safety inspection regularly, and earnestly implement safety production management measures.

6. Strengthen the team construction of department heads, and cultivate an engineering and technical backbone team with excellent style to meet the needs of hotel management and development.

7. Complete other tasks assigned by the general manager 1 and be directly responsible to the owner;

2. Assist and supervise the management and operation of the hotel on behalf of the company, coordinate the interests between the hotel management and the owners, and ensure that the legitimate rights and interests of the company are reflected;

3. Fully coordinate the friendly cooperation between the company and the hotel management company to effectively ensure the smooth, fair and pleasant implementation of the hotel management contract;

4. Ask for instructions and report the important matters of the hotel to the company in a timely, complete and accurate manner, and establish and improve the reporting system for instructions;

5. Participate in the decision-making of major business matters of the hotel, assist the management company to do a good job in public relations, fulfill corporate social responsibility, and create a good and safe business environment for the hotel;

6. Participate in the delivery and acceptance of the hotel property, and review the preparations for the opening and operation of the hotel management company;

7. Review and evaluate the annual operating budget and final accounts of the hotel drawn up by the general manager of the hotel;

8. Review the hotel's personnel management system and the employment of personnel in important positions to promote the hotel to form a positive, healthy and sustainable modern corporate culture;

9. Supervise and participate in the hotel's daily financial management, procurement management, cash flow management, debt management and other financial work to protect the company's interests from infringement;

10. Supervise and evaluate the implementation of hotel asset management, use and maintenance to ensure its integrity and benign operation;

1 1, other work stipulated in the hotel management contract;

12. Seriously complete other tasks assigned by company leaders;

Responsibilities of Deputy General Manager of Hotel 6 1. Assist the general manager and carry out all the decisions of the hotel, and complete the specific tasks assigned by the general manager and carry out them.

2. Cooperate with the executive general manager to check the implementation of hotel management system, post responsibility system and service procedures.

3. According to the authorization of the general manager and the executive general manager, check and coordinate the daily management of hotel business activities, report the problems to the general manager and the executive general manager in time, and take necessary measures to solve them.

4. According to the authorization of the general manager and the executive general manager, be responsible for the organization and coordination of specific business departments, deal with the problems found in time, report major problems to the general manager in time, and provide solutions for reference.

5. Supervise and inspect the problems existing in the daily operation, service quality, gfd and labor discipline of the hotel according to the authorization, so as to meet the standards required by the hotel.

Hotel Vice President Job Responsibilities 7 Job Description:

Experience in pre-development of five-star hotels, hotel preparation, opening preparation and hotel operation. , and proficient in all business aspects of hotel asset management;

Have relevant experience in signing hotel management contracts, and be able to communicate and negotiate with hotel management companies on important terms in hotel management contracts;

Excellent hotel project development and management ability: overall control and balance hotel project positioning, hotel brand selection, investment calculation, cost control, design rationality, schedule and quality control, rationally arrange project resources, and promote hotel opening on time;

Familiar with Hainan and Sanya hotel industry market;

Excellent coordination ability, overall coordination and plan execution ability;

Communicate and negotiate with the hotel management company on behalf of the owner on the design, engineering and preparation of the hotel project in the development and construction process to ensure the interests of the owner;

◆ Proactive and innovative; Have keen insight and analytical judgment ability on the hotel industry market, and have strong macro grasp and planning, organization, coordination and execution ability;

◆ Fluency in foreign languages

Requirements:

◆ Bachelor degree or above in hotel/economic management or other related majors;

At least 5 years management experience in hotel industry;

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