Work experience template for hotel employees

"Experience" is a daily applied style, which belongs to the category of argumentative writing. The general length can be long or short, and the structure is relatively simple. After experiencing some things, you can write down new gains. The following is the template of hotel employees' work experience I compiled. Welcome to read!

Hotel employee work experience template 1

Today, I have worked in _ _ Hotel for half a year. As a room attendant in the hotel, I have been working very hard and have been well received by customers. I don't think a person can always be still when doing a job. He should learn to find out what he can strengthen in his work, and he has a very detailed understanding. He is a person who wants to make progress. The following is my experience of working in the hotel for half a year:

A, do things seriously, absolutely perfunctory.

I believe there are many people now. When they work independently, supervised and unsupervised are two completely different States. This is just like the students in the school self-study class. There is a teacher in the classroom who is very quiet and there is no sound at all. Once the teacher is away, he becomes unscrupulous. So is my job in a hotel. As a room attendant in a hotel, I usually personally supervise my work. We all know the requirements of the job, but because we know that no one will check the effectiveness of our work, many people choose to perfunctory as long as they are not complained by customers. But I think differently. In my opinion, only by learning self-management can we make better progress. I don't want to do my work well, but I want to do it to the extreme.

1, after the customer checks out, clean it up immediately, put back any furnishings in the room, replace sheets and quilts, clean and tidy the room, and then clean and disinfect everything the customer uses in the room.

2. Give customers thoughtful service and wait in the right place. When the customer goes upstairs, I will help the customer with all the luggage, then guide the customer to the room and ask him if he is satisfied with the room. The client says no problem, and I'll leave.

3. Strictly check the inside of the area you are responsible for to ensure that all the equipment in this area can be used normally, such as voice control lights, carpet cleanliness, elevators and so on. You must also ensure that all guest rooms are closed to prevent theft.

Second, seriously obey the leadership orders.

As a staff member who has worked in a hotel for a period of time, it is inevitable that he will be assigned temporary tasks by the leader. I can't have any resistance. Don't think that this is beyond my scope of work, so I don't think I should do it myself. On the contrary, we should feel that this is a test of the leadership's ability to work. After all, this is where we work, and we should contribute to it with our heart. This is the employee that the leader likes.

Third, actively participate in training.

For a hotel like ours, the skill growth of employees must progress with the present development. If this is always the case, then what our employees want is to be sorry for the training of leaders and their own jobs. Whenever there is staff training in the hotel, we will attend it. There is no reason not to take part in such activities that can increase our personal abilities. Work is not only to earn money to support the family, but also to grow up slowly at work.

Work experience template of hotel employees II

Home is a warm harbor, which can give people a feeling of happiness and comfort, and make people think of it first when they are tired or happy. I have not only a small family that gave birth to me and raised me, but also a United and enterprising family-that is, a hotel. We all come from all corners of the country, and I believe that everyone has heard of the saying "It is predestined to meet thousands of miles away". It is because of fate that we get to know each other and get together here to form a harmonious, beautiful and United family.

Every day on the way to work in the hotel, I always have unspeakable joy, because that happy note has been beating in my heart. With the new green leaves sprouting, I miss my home. My parents often ask questions through my voice. I miss home. I miss everyone who is busy, struggling and enterprising every day. As the saying goes, "you depend on your parents at home and your friends when you go out." There are many brothers and sisters here, and the elders lead friends. They love and help us with spring-like warmth and summer-like enthusiasm. From them, I learned the joy of life and the joy of work. I study and work here, seize every opportunity to exercise myself and constantly develop and improve myself. I often look forward to tomorrow: a brand-new self, a mature self, can appear in front of everyone.

After work, I often think of some happy things and the tests that life has given me. It is good to experience some tests in life. "How can you see a rainbow without experiencing wind and rain?" . I think my work and life have taught me a lot. Looking back on the hotel for more than a year, memories are like an induction drawer, which will jump out when touched. In retrospect, the clean and hygienic conditions, hard but happy, unforgettable parties and monthly employee birthday parties, let us relax after work, and the ongoing sports meeting, full of competition, gave full play to the cohesion, centripetal force and team consciousness of all departments, which is my greatest feeling when working in the hotel.

The hotel is a big family, with laughter and tears at work and quarrels and friendship in life. We will always be a United team, dedicated, happy, efficient, United and cooperative. The hotel has done a lot for us, such as carrying out vocational training, holding various activities, holding skill competitions, and now giving keynote speeches, which has gradually improved our comprehensive quality in a subtle way. We should actively repay the hotel with gratitude, establish the host concept of "the hotel is my home, and love everything", give full play to the host spirit, integrate personal pursuit into the hotel development, and become the owner of the hotel. A new hotel is bound to encounter many unexpected difficulties in its development. Just like a baby, it needs everyone's love and care to thrive. Life tells us to persevere, persist in the pursuit of good things, persist in the vision of the future, and persist in the persistent challenge to the unknown life. The future is bright and the road is tortuous. The revolution has not yet succeeded, and comrades still need to work hard. Let's "advance and retreat together", create wealth for the hotel, reflect our own value, make unremitting efforts for a better tomorrow of the hotel, and make the hotel as wide and clear as the blue sky. At the same time, I hope this big family can become stronger and stronger.

Hotel employees' work experience template 3

The past 20 years have been full, busy and happy. On the occasion of this new year, in retrospect, in the almost five months since I came to our hotel, as a new employee, with the care and help of our front office leaders and colleagues, I have been able to finish my work independently and never know anything about the reception work at the front desk of the hotel. Never dare to speak to communicate freely with guests! I sincerely thank the department leaders and colleagues who have helped me, thank you! Now I will make a summary of my work experience in the past five months.

The front desk is the starting point to show the image and service of the hotel. For guests, the front desk is the first step for them to contact our hotel, the first impression of the hotel and the facade of the hotel, which is very important. So the front desk represents the image of the hotel to a certain extent. At the same time, the hotel's service to guests begins with welcoming guests at the front desk, and a good beginning is half the battle. Recognizing its importance, we must do our work well. Therefore, in the past five months, I have been strictly abiding by the hotel regulations. To sum up, it can be said from the following five aspects:

First, like all other service industries, politeness and etiquette: how to keep smiling, how to greet guests, how to provide services for guests, the language to be used in services, etc.

Second, pay attention to the image, the front desk is the first impression of the hotel and the facade of the hotel. Therefore, our front desk staff must ask the guests to wear light makeup, work clothes and have a good mental outlook, so as to maintain the image of the hotel and let the guests know and see our mental outlook of Yibang. So as to leave a deep good impression! But also conducive to the promotion and cultivation of our own image. Thus, it will affect our future life.

Third, the front desk business knowledge training. Mainly the daily workflow, the daily work of the front desk is very complicated, such as check-in and check-out, telephone transfer, inquiry, information provision, luggage storage, information inquiry and verification. Check the order, arrange the room, and hand over the work during the shift change. Therefore, we should always maintain a serious and meticulous work style and sense of responsibility! So as not to bring inconvenience to the guests and their colleagues!

Front desk English, some front desk English skills are the basic requirements for each of our front desk receptionists in order to serve foreign guests well. As for English reception, I thought it was not a problem for an English major like me, but when I received foreign guests later, many problems came out. For me, I haven't been exposed to English for more than a year, and I realize that many words are unfamiliar, and the names of many hotel facilities and equipment have never been exposed before. Fortunately, our hotel organized English training at the front desk, which allowed me to review and consolidate the words I had learned before. I also learned many words that I have never touched before, such as the names of many facilities and equipment. Through such training, I understand a truth, you should never forget to study and keep charging yourself! Only by continuous learning can we make better progress and improve our abilities in all aspects!

Fifth, focus on the overall situation, regardless of personal gains and losses. Whether during working hours or during vacation, if the hotel has a temporary task assignment, I will obey the arrangement and actively cooperate without looking for any reason to shirk it. As a member of Yibang, I will contribute my strength to the hotel. Usually actively participate in the activities organized by the hotel, strengthen the feelings between colleagues and communication between departments. And learn more about the basic situation and business content of our hotel. In order to work better in the future, we will continue to lay the foundation.

In the past five months, I have many shortcomings, such as communication with leaders and colleagues, and work. My colleagues and I suggest that guests often make me nervous. The new year is coming, and I will definitely overcome this mentality in my future work. I am also very grateful to my colleagues who gave me advice! Because you and I are both aware of our own shortcomings, we have a chance to correct them. It is also of great help to me! Although the work at the front desk is sometimes trivial, everything should be done seriously. So I will do everything with my heart. Thanks to the guidance of department leaders and the opportunity given by the company, I will strengthen my study and work hard in the future!

Hotel employees' work experience template 4

Time flies, it has been more than six years since I came to the hotel in a blink of an eye, and it has been more than half a year since I was promoted to head waiter. ; With the support and help of your own experience, you have always been strict with yourself and completed your work according to the requirements of the hotel. Through the study and guidance of the leaders in recent years, you have changed a lot and the quality of your work has also improved. The work of this year is summarized as follows:

Daily work management: As a floor foreman, you should have a coordinating role and cooperate with the supervisor and manager to do a good job in floor management.

Second, strengthen self-study to improve business and performance, and learn from managers and books to improve quality. R in the next year, there will be some progress in management ability to ensure the normal operation of all the work on the floor.

Third, there is a problem. T: I don't know. I don't know.

1. Some work is not serious enough, such as ward rounds, and the inspection is not in place.

2. Not caring enough about employees, not communicating in time, not knowing the voice of employees, and not being at home; When the glaze is used up, it will still float.

My management level and theoretical level are limited.

Four plans for next year:

1. Actively and seriously cooperate with the manager to do the daily work of the floor.

2. Strengthen the careful inspection and maintenance of facilities and equipment, so that guests can have a harmonious and comfortable feeling during use.

3. There should be strict requirements for the sanitary quality of guest rooms, and the planned sanitation should be arranged reasonably.

4. Strengthen energy-saving inspection, tell employees more energy-saving knowledge, and try to conduct a second inspection.

5. We should teach new employees and employees with irregular work in the future to improve their professional level.

In the following days, N B worked hard, improved the shortcomings and carried forward the advantages = Carpet Girl sincerely devoted herself to creating higher value in Perch Hotel. Thanks to the love of hotel leaders and colleagues this year, I was elected as the head waiter of the hotel room. As an assistant to the supervisor and manager, I will carefully and properly arrange the specific work, strictly demand myself to do my job well, and actively try to coordinate the relationship between the relevant departments in the room. Share worries for the manager and create benefits for the hotel.

Here, I make the following plans for next year's work.

1. Take risks, study hard and improve your own quality. As a hotel room foreman, I have made a great leap from an ordinary employee to a foreman. This year is an important running-in period for me to exercise. So I need to learn relevant work knowledge and know myself clearly. We should not only strengthen our self-cultivation and practical work ability, but also learn to draw inferences from others. Strive to succeed in your work.

Second; Extremely enterprising, so that their work level has been improved. I believe that through my own efforts, I will constantly enhance my management and coordination ability and make a qualitative leap in handling affairs.

Third, O-Attachment _R should do daily practical work and handle every detail carefully, patiently and attentively. As a foreman, he is neither too big nor too small, and his authority is not great. If you don't do fine work at ordinary times, you will lose your prestige among grassroots employees. Therefore, in my usual work, I will take pains to deal with various problems in my work and straighten out various working relationships. The above is my year as a hotel room foreman.

Work plan, I will work in strict accordance with the work plan and strive to create achievements for the hotel.

Hotel employees' work experience template 5

Every employee working in a hotel has to face the guests directly, so the working attitude and service quality of our employees reflect the service level and governance level of a hotel. The cashier is the core part of this hotel. I know that my responsibility is great and my negligence will bring economic losses to the hotel. Therefore, in my work, I do every job conscientiously and responsibly, and actively learn more professional knowledge from other colleagues to strengthen my professional level. Only in this way can we make further progress in our business knowledge and service skills, and we can better provide quality services to our guests and make them overjoyed.

There is a saying that is very good! Elimination is really not because you are incompetent, but whether you care about your job. Yes, it's not that you are not qualified for this job, but that you don't like it, so you can't do it well. Everyone is really dissatisfied with their present situation, but why are some of these humble jobs successful, while others are getting worse every day, and the final result is to be eliminated. It's very simple, that is, different attitudes towards work.

In the process of communicating with guests, we should pay attention to etiquette and politeness. It's impolite to stare at a guest all the time when talking with him. We should keep eye contact with our guests from time to time. Listen to the guest's opinions, don't interrupt the guest's speech, and keep nodding your head during the listening to show your respect for the guest. Smile when facing the guests, especially when the guests criticize us, we must keep smiling. No matter how angry the guests are, our smiling faces will "put out the fire" for them, and many problems will be solved. As long as we keep smiling, we will get unexpected results. In my opinion, only by paying attention to details, starting from small things and starting from small things will we make our work better.

Hotels are like a big family, unpleasant little things will inevitably happen at work, so in daily work and life, I always pay attention to my words and deeds, take the initiative to deal with colleagues, respect others and win respect for myself. Everything goes well at home. Only in this way can our hotel make great progress.

In these days, I have grown a lot and learned a lot, but I have also deeply realized and realized the shortcomings.

1, the service lacks flexibility and initiative, and is afraid of doing something wrong.

2. In case of unexpected events, I lack good psychological quality and can't handle things calmly.

The new year is about to begin, and I will be down-to-earth and do things seriously under the leadership of hotel leaders. Actively cooperate with the foreman, supervisor and leader to complete all the work, strive to improve their comprehensive quality, improve service quality, correct those deficiencies, strive for better development on the excellent platform of the group, and contribute their own modest contribution to the prosperity of the hotel.