What is the management system and workflow of hotel room cleaning?

First, the cleaning requirements of different types of rooms.

Second, the cleaning order of different types of rooms.

(1) Off-season cleaning sequence.

1. Clean the room as soon as possible according to the instructions of the reception desk.

2. A room with the sign "Clean up the room immediately" on the door.

Step 3 check out.

4. "VIP" room

5. Other rooms.

6. Vacancy.

(2) Cleaning sequence in peak season.

1, available. The vacant room can be cleaned in a few minutes so that it can be handed over to the front desk for rent as soon as possible.

2. The front desk instructed to clean the room as soon as possible.

Step 3 check out. .

4. The room with the sign "Clean up the room immediately" on the door. .

5. VIP room.

6. Other rooms.

Three, the general principles of room cleaning and hygiene standards.

(a) the general principles of room cleaning:

1, from top to bottom.

2. From the inside out.

3, first spread and then wipe.

4. Cycle cleaning.

5. Dry and wet separation.

(2) room cleanliness and hygiene standards:

1. There is no stain where the eyes see it.

There is no dust where the hand touches.

3. Equipment and supplies are virus-free. ?

4. The air is fresh and tasteless.

5, room hygiene reached "ten no".

Four, the types and scope of use of room cleaners.

(1) According to the chemical properties of cleaning agents: acidic cleaning agents, alkaline cleaning agents and neutral cleaning agents.

(2) Classification by use: multifunctional cleaner, three-cylinder cleaner, glass cleaner, metal polisher, furniture wax, air freshener and pesticide.

V. Precautions for room cleaning:

1, "housekeeper", and pay attention to the moderate knocking sound, not too fast and too strong.

Leave the door open when cleaning the room.

Smoking, eating and reading newspapers and magazines (especially books and periodicals of guests) are not allowed in the guest room.

4, shall not use the facilities in the room.

5. When cleaning the bathroom, prepare a foot pad specially.

6. The rag used to clean the room should be used separately.

7. Pay attention to room inspection.

8. Don't dispose of the "garbage" in the room casually.

9. The shower curtain should be ventilated.

10, electroplated parts should be completely dry.

1 1. The replaced dirty linen shall not be used as a rag.

12, slippers should be placed under the bedside table.

13, for the placement of items in mind, pay attention to the trademark facing the guests.

14, damage to guest's property.

15. When you leave the room, you should ask the waiter to turn on the lighting in the room.